Head of Sales, Customer Success

Job not on LinkedIn

🕒 March 16

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🏆 Customer Success

👻 Ghost score 34%

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Logo of Wingtra

Wingtra

51 - 200 employees

Founded 2017

🏭 Manufacturing

📦 Logistics

💼 Consulting

Manufacturing • Logistics • Consulting

Wingtra is a leading manufacturer of professional VTOL drones used for accurate surveying and mapping applications. Their flagship product, the WingtraOne drone, is renowned for providing high-quality survey data with its advanced sensors, including RGB, oblique, LIDAR, and multispectral capabilities. Wingtra offers a comprehensive solution that includes the WingtraCLOUD software for mapping and data management, as well as services like training and accident protection. The company caters to various industries such as urban planning, mining, construction, agriculture, and environmental monitoring with a focus on efficiency and accuracy in data collection.

📋 Description

• Lead the US West & Canada Sales, Customer Success, and Customer Solutions Engineering teams (5–7 direct reports) • Develop and execute the commercial strategy for the region, aligned with global goals • Build and strengthen our channel partner network, from recruitment to enablement to long-term success • Hire top talent and build a team culture based on accountability, trust, and shared success • Support the team in the field with strategic deals, partner development, and customer relationships • Use data to drive decisions, leveraging HubSpot and other tools to track pipeline, performance, and partner health • Collaborate cross-functionally with Marketing, Product, and Operations to localize our go-to-market approach • Represent Wingtra at key industry events and meetings across the region • Act as a regional ambassador for our brand, values, and vision

🎯 Requirements

• 5+ years of highly relevant B2B technology sales experience, with a strong channel and partner management background • Experience building and scaling commercial teams from the ground up — you’ve done it before in a fast-paced, scale-up environment • Proven success leading both Sales and post-sales/technical teams • Known for being a strong, people-first leader, someone who develops talent and attracts top performers • Commercially sharp, metrics-driven, and customer-obsessed • Persuasive, independent, at ease negotiating and developing trust • Excellent interpersonal and communication skills in English • Comfortable with ambiguity, ownership, and distributed work • Willingness to travel up to 60% of the time • Track record of leadership in Customer Success and Solutions Engineering. • Expertise in surveying and mapping around the mining, engineering, and construction verticals. • Robust network within the UAS and geospatial industries. • Previous experience in working with image post-processing softwares like Pix4D, Agisoft, TBC, Leica, ESRI • FAA Part 107 Certificate

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