Medical Virtual Assistant, Bilingual Spanish-English – Pediatric Therapy

🔥 0 minutes ago

🌐 United States, Mexico, +3 more countries – Remote

🇺🇸 United States – Remote 🇲🇽 Mexico – Remote 🇻🇪 Venezuela – Remote 🇨🇴 Colombia – Remote 🇵🇭 Philippines – Remote

🐊 Florida – Remote

🐊 Florida – Remote

💵 $7 - $8 / hour

⏰ Full Time

🟢 Junior

😶‍🌫️ Therapist

🚫👨‍🎓 No degree required

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Handle incoming patient calls, referrals, and general inquiries • Schedule, confirm, and follow up on patient appointments • Maintain records of patient calls, appointments, communications, authorizations, and billing hours • Track patient schedules, therapist availability, service coordination, and billable hours • Communicate with insurance companies about coverage, claims, and authorization requirements • Process insurance claims and assist with prior authorizations • Apply ICD-10, CPT, and HCPCS medical coding for claim submission • Assist with credentialing documentation and insurance requirements • Convert therapy units into billable hours for scheduling and billing • Review therapist schedules to ensure required billable hours are met and identify gaps • Create and maintain Excel spreadsheets for schedules, authorizations, and billing hours • Use Excel formulas, sorting, filtering, and pivot tables for data management • Maintain patient records in compliance with healthcare regulations and confidentiality standards • Provide administrative support, document processing, and patient correspondence • Assist with remote patient monitoring coordination • Schedule Indeed candidate interviews and coordinate availability • Maintain supervision and tracking spreadsheets

🎯 Requirements

• At least 1 year of experience in a similar role, such as Medical Receptionist, Billing Specialist, Patient Coordinator, or Medical Administrative Assistant • Knowledge of medical billing, insurance verification, and claims processing • Experience communicating with insurance providers about claims, coverage, or authorization requests • Familiarity with credentialing processes and prior authorization procedures • Familiarity with ICD-10, CPT, and HCPCS medical coding standards • Strong scheduling skills and ability to manage high call and referral volume • Experience with TheraBill or similar systems, or strong scheduling-system proficiency • Proficiency in Excel, including formulas, data organization, and reporting • Ability to convert therapy units into billable hours and apply this to scheduling and billing • Strong attention to detail and ability to double-check work for accuracy • Clear and direct communication skills • Strong English communication and organizational skills • Ability to handle patient-sensitive information confidentially and professionally • Relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment • Spanish-speaking preferred

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives • Optional contractor perks and client-approved allowances available to independent contractors