Glide
1 - 10 employees
Founded 2021
💳 Fintech
🏦 Banking
🤖 Artificial Intelligence
Fintech • Banking • Artificial Intelligence
Glide is a financial technology platform that simplifies account opening and loan origination for financial institutions. With AI-powered digital experiences, Glide enhances customer onboarding, streamlines workflows, and safeguards against fraud. Their solutions enable institutions to increase deposits and drive loan growth through frictionless digital applications and personalized engagement.
Digital Support Manager
Job not on LinkedIn
🕒 March 16
🏢🏡 New York City – Hybrid
💵 $80k - $120k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
👻 Ghost score 48%
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Glide
1 - 10 employees
Founded 2021
💳 Fintech
🏦 Banking
🤖 Artificial Intelligence
Fintech • Banking • Artificial Intelligence
Glide is a financial technology platform that simplifies account opening and loan origination for financial institutions. With AI-powered digital experiences, Glide enhances customer onboarding, streamlines workflows, and safeguards against fraud. Their solutions enable institutions to increase deposits and drive loan growth through frictionless digital applications and personalized engagement.
📋 Description
• Serve as the primary point of contact for clients post go-live support • Leverage deep knowledge of financial institution operations to diagnose issues • Partner with clients to understand their regulatory environment • Maintain accurate records of all client interactions • Identify patterns in support requests and provide feedback to internal teams
🎯 Requirements
• Experience working at a bank or credit union • A natural curiosity to dig past the surface-level problem • Strong written and verbal communication skills • Ability to manage multiple open issues simultaneously • Comfort working in a fast-paced, early-stage startup environment
🏖️ Benefits
• Competitive Compensation • $100 monthly health and wellness stipend • $100 weekly stipend for lunch or groceries • Unlimited PTO and Sick Days • Hybrid Working Environment
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