Senior Technical Account Manager – Northeast

🕒 April 30

🇺🇸 United States – Remote

💵 $129k - $176k / year

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

🦅 H1B Visa Sponsor

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Wiz

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

Cybersecurity • Cloud Security

Wiz is a leading cloud security company, providing a comprehensive security platform for safeguarding cloud environments. It offers a variety of solutions designed to protect cloud infrastructure from threats, including threat detection and response, security posture management, and vulnerability prioritization. Their cloud-native platform enables seamless integration across various cloud systems, offering agentless visibility and robust protection for modern cloud computing needs. Trusted by many Fortune 100 companies, Wiz is recognized for its innovative approach, offering a unified security model that integrates development and security operations for enhanced visibility and proactive threat management.

📋 Description

• Plan and execute strategies driving customer adoption and use of the Wiz platform for large customers • Provide cloud-security guidance throughout customer onboarding and operationalization • Serve as a trusted technical advisor and primary technical contact • Guide deployment, configuration, and operationalization of Wiz • Resolve customer technical questions and issues through email, Slack, and support tickets • Lead customers toward full adoption, value realization, and satisfaction • Develop success plans with measurable goals aligned to security and compliance objectives • Project-manage adoption and operationalization goals across business units and stakeholders • Resolve people, process, and technology blockers with internal and external parties • Track business goals and value realization; report progress to executives and stakeholders • Lead value-based executive conversations, QBRs, and executive briefings • Represent customer needs internally and coordinate feature requests with Product and Engineering • Manage a book of up to 10 strategic customers • Identify expansion opportunities and support renewals with Sales and Renewals teams • Drive utilization and adoption targets; identify and act on customer risks • Build relationships with customer contacts from C-level to practitioners • Help scale Wiz’s TAM organization, improve processes, mentor TAMs, and develop documentation • Assist with technical escalations and contribute to industry events, community posts, and blogs

🎯 Requirements

• B.S. in Computer Science, Engineering, or a similar field, or equivalent practical experience • 8 years of experience in technical customer-facing roles supporting cloud or cloud-security products • Experience with cloud services and architecture across at least 2 cloud service providers, such as AWS, GCP, Azure, or OCI • Practical experience deploying and operationalizing containerization technologies such as Docker or Kubernetes • Experience addressing containerization security considerations • Practical experience deploying and operationalizing DevOps technologies, including CI/CD, version control systems, or Infrastructure as Code • Experience managing DevOps security implications • Experience with Linux and Windows operating system security concepts and technical troubleshooting • Applicants must have the legal right to work in the country where the position is based without visa sponsorship • Preferred: 12 years of technical customer-facing experience • Preferred: multiple advanced CSP certifications • Preferred: CISSP or CCSP and extensive cloud-security experience • Preferred: familiarity with cloud-security best practices, advanced threat models, and CNAPP use cases • Preferred: experience managing 5+ complex enterprise or strategic customers • Preferred: executive-level client relationships and customer-facing artifacts or slide decks

🏖️ Benefits

• Bonus • Equity • Benefits • Google benefits (linked in the posting)