Dispatcher/Router Combo

🔥 0 minutes ago

🧀 Wisconsin – Remote

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💵 $21 - $26 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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WM

10,000+ employees

Founded 1968

📋 Compliance

💰 Post-IPO Debt on 2023-07

Compliance • Privacy • Advertising

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Communicates back and forth with WM Drivers to assist with problem resolution while on route • Handles incoming service orders, directs drivers, and resolves service issues • Interacts with customers including WM customer service, sales, and operational staff • Uses WM proprietary software to manage same day ticket routing and prepares routes for the next day • Dispatches drivers to calls as they are received • Works with sites and service department to optimize routes • Determines daily level of driver staffing • Assigns routes and service tickets to drivers • Handles incoming calls and e-mails from customer service and sales department • Initiates communication to customers for on-site issues • Troubleshoots and resolves delivery and pick-up problems • Ensures same-day service on missed pick-ups

🎯 Requirements

• High School Diploma or G.E.D. • 6 months of relevant work experience with working in a team setting • ability to communicate to several areas effectively • multi-tasking in a fast-paced work environment with excellent organizational skills

🏖️ Benefits

• medical • dental • vision • life insurance • short-term disability • stock purchase plan • company matching on a 401(k) • paid vacation • holidays • personal days

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