
10,000+ employees
Founded 1996
âď¸ Legal
đŚ Logistics
đŁ Marketing
Legal ⢠Logistics ⢠Marketing
WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.
đĽ 0 minutes ago
đ¤ Texas â Remote
đľ $75k / year
â° Full Time
đ˘ Junior
đĄ Mid-level
đŚ H1B Visa Sponsor
đť Ghost score 0%
Where this job comes from
Posted on WNS's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

10,000+ employees
Founded 1996
âď¸ Legal
đŚ Logistics
đŁ Marketing
Legal ⢠Logistics ⢠Marketing
WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.
⢠Perform concurrent inpatient utilization reviews using InterQual criteria to determine medical necessity ⢠Conduct admission, continued-stay, and transitional-care reviews ⢠Complete follow-up activities and documentation updates ⢠Collaborate clinically with attending physicians, hospitalists, and care teams to obtain clinical information and support level-of-care decisions ⢠Communicate clinical rationale during real-time concurrent review interactions ⢠Facilitate resolution of escalated cases and refer cases to Physician Reviewers or Specialty Program Medical Directors ⢠Assist Physician Reviewers and Medical Directors to ensure compliance with review timeframes ⢠Maintain written documentation according to HealthHelp policy ⢠Apply regulatory, accreditation, payer-specific, InterQual, and HealthHelp/client medical policies ⢠Adhere to HIPAA, state, and federal regulations and URAC/NCQA standards ⢠Support Compliance Department initiatives and updates as a subject matter expert ⢠Collect and enter confidential information ⢠Perform clinical intake and review expedited cases ⢠Support concurrent review coverage, including non-standard hours, weekends, and holidays when required ⢠Identify and refer quality issues to UM Leadership ⢠Collaborate with client personnel to resolve customer concerns ⢠Provide quality customer service to providers, administrative staff, and others ⢠Participate in the HealthHelp Quality Management Program ⢠Perform other related duties and projects as assigned
⢠RN graduate from an accredited school of nursing (BSN preferred) ⢠Current, active unrestricted RN license in the state or territory of the U.S. (USRN equivalent) ⢠Two (2) years of experience in an acute care setting, required ⢠Two (2) years of inpatient clinical nursing, utilization management, or case management experience, preferred ⢠Experience with InterQual or similar evidence-based clinical decision support criteria, preferred ⢠Willingness to complete and maintain InterQual certification and ongoing competency requirements ⢠Familiarity with inpatient level-of-care criteria, observation versus inpatient status determinations, and transitional care planning, preferred ⢠Working knowledge of medical necessity criteria, level-of-care determination standards, and payer-specific utilization review requirements ⢠Knowledge of insurance terminology ⢠Experience working with state and federal regulatory and compliance standards, preferred ⢠Proficient technical skills in Microsoft Office (Word, Excel, and PowerPoint), required ⢠Good organizational and time management skills ⢠Excellent written and verbal communication skills ⢠Ability to utilize critical thinking skills ⢠Highly motivated, self-starter who can work efficiently and independently, or as a team member ⢠Flexibility to work weekends or alternative daytime hours based on business needs ⢠100% attendance required for the first 90 days
⢠Medical, dental, and vision insurance ⢠Paid time off (PTO), holidays, and sick leave ⢠401(k) with company match or other retirement plan ⢠Life and AD&D Insurance ⢠Employee Assistance Program ⢠Performance-based bonuses, incentive pay, or commissions may be available ⢠Equipment provided (mini desktop, dual monitors, mouse, keyboard, headset)
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