Career Services Manager

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UAB Medicine

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1945

📚 Education

⚕️ Healthcare Insurance

🤝 Non-profit

Education • Healthcare Insurance • Non-profit

UAB Medicine is an educational institution dedicated to training students for careers in healthcare. The organization places a strong emphasis on providing support to its learners through various roles that assist with admissions, financial advising, learner services, and career services. UAB Medicine operates as a remote-friendly workplace, aiming to create a fulfilling work environment while contributing positively to student success. The organization is committed to fostering a culture of care, inclusivity, and professional growth for its employees, which reflects in its benefits and supportive management.

📋 Description

• Drive Team Productivity and Quality: Ensure efficient and effective daily conversion of interviews, hires, and placements. Monitor and enhance team performance to meet quality standards. • Student and Alumni Support Management: Manage communication, forecasting, and support for UMA’s current students, graduating students, and alumni. Provide personalized guidance to help them navigate their career paths. • Graduate Career Development: Guide graduates through the entire interview and hiring process with multiple Allied Healthcare employers: Prepare graduates for interviews; Facilitate interview attendance; Assist with job offers and onboarding; Support graduates in their new roles. • Customer Service and Relationship Building: Handle manager-level customer service, re-engagement, and de-escalation calls, as necessary. Cultivate positive relationships with stakeholders, including students, alumni, and employers. • Team Member Call Monitoring: Conduct regular coaching sessions, monitor calls, and provide one-on-one development for all assigned team members. • Lead with Care: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate/maintain a positive work culture. • Perform other duties as assigned.

🎯 Requirements

• Associate degree or equivalent work experience. • Experience in recruiting, career services, employment assistance, or sales. • Skills – people leadership, multi-tasking, ability to handle a high-pressure environment, interpersonal communication, and presentation skills. • Ability to professionally communicate fluently in verbal and written English. • Ability to support a diverse and inclusive work environment. • Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

🏖️ Benefits

• Medical (including prescription), Dental, Vision (UMA subsidized) • FSA/HSA (Depending on Medical Plan chosen) • Basic Life Insurance (UMA paid) • Additional Voluntary Life Insurance (Team Member paid) • Employee Assistance Program – EAP (UMA paid) • Long Term Disability (UMA paid) • Short Term Disability (Team Member paid) • Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) • Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off • 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age) • Pet Insurance • Identity Theft Protection