Account Manager

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🕒 May 19

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WorkWhile

WebsiteLinkedInAll Job Openings

51 - 200 employees

👥 HR Tech

☁️ SaaS

🤖 Artificial Intelligence

💰 $23M Series B - WorkWhile on 2025-06

HR Tech • SaaS • Artificial Intelligence

WorkWhile is an AI-powered labor and workforce-management platform that connects businesses with vetted, certified frontline workers for on-demand, temporary, and long-term assignments. The platform provides a full-stack, SaaS workforce solution—matching and scheduling talent across industries like warehousing, logistics, manufacturing, hospitality, facilities, and retail—while offering features such as background checks, certification support, next-day pay, a worker app, and machine-learning driven real-time labor management and insights. WorkWhile positions itself as a single source of truth for dynamic staffing needs, enabling businesses to scale flexibly with transparent pricing and data-driven staffing decisions.

📋 Description

• Serve as the lead point of contact for all customer account management matters • Build and maintain strong, long-lasting client relationships • Maintain customer contracts to maximize profits • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) • Prepare reports on account status • Collaborate with sales team to identify and grow opportunities within territory • Assist with challenging client requests or issue escalations as needed • Travel to client locations as needed

🎯 Requirements

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level • Solid experience with CRM software (HubSpot or similar) and Google Suite • Experience delivering client-focused solutions to customer needs • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail • Excellent listening, negotiation and presentation abilities • Strong verbal and written communication skills • Undergraduate degree

🏖️ Benefits

• Remote work culture with opportunities for coworking in SF, NY & Toronto • In-person company offsites • Medical, dental, & vision coverage • Flexible time off • 401(k) with employer match • WFH stipend to support your home office needs