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Account Manager

Job not on LinkedIn

đź•’ May 19

🇺🇸 United States – Remote

đź’µ $100k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Account Manager

đź‘» Ghost score 17%

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WorkWhile

51 - 200 employees

📦 Logistics

🏨 Hospitality

🏭 Manufacturing

đź’° $23M Series B - WorkWhile on 2025-06

Logistics • Hospitality • Manufacturing

WorkWhile is an AI-powered labor and workforce-management platform that connects businesses with vetted, certified frontline workers for on-demand, temporary, and long-term assignments. The platform provides a full-stack, SaaS workforce solution—matching and scheduling talent across industries like warehousing, logistics, manufacturing, hospitality, facilities, and retail—while offering features such as background checks, certification support, next-day pay, a worker app, and machine-learning driven real-time labor management and insights. WorkWhile positions itself as a single source of truth for dynamic staffing needs, enabling businesses to scale flexibly with transparent pricing and data-driven staffing decisions.

đź“‹ Description

• Serve as the lead point of contact for all customer account management matters • Build and maintain strong, long-lasting client relationships • Maintain customer contracts to maximize profits • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Ensure the timely and successful delivery of solutions according to customer needs and objectives • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas • Forecast and track key account metrics, including quarterly sales results and annual forecasts • Prepare reports on account status • Collaborate with the sales team to identify and grow opportunities within the territory • Assist with challenging client requests or issue escalations as needed • Travel to client locations as needed

🎯 Requirements

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level • Solid experience with CRM software (HubSpot or similar) and Google Suite • Experience delivering client-focused solutions to customer needs • Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail • Excellent listening, negotiation and presentation abilities • Strong verbal and written communication skills • Undergraduate degree

🏖️ Benefits

• Remote work culture with opportunities for coworking in SF, NY & Toronto • In-person company offsites • Medical, dental, & vision coverage • Flexible time off • 401(k) with employer match • WFH stipend to support your home office needs • Offers Equity • Offers Commission • Next day pay, free telehealth services, and financial services for workers through WorkWhile's platform

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