Senior Specialist, Exhibit & Sponsorship Operations

🕒 July 28

🇺🇸 United States – Remote

💵 $70k - $80k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 34%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WorldatWork

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1958

📚 Education

👥 HR Tech

Education • HR Tech

WorldatWork is a global leader in Total Rewards education and research. The organization provides HR professionals with the skills and credentials that are highly valued in the industry, especially among Fortune 500 companies. With over 65 years of experience, WorldatWork focuses on strategic total rewards programs that aim to attract, retain, and nurture skilled workforces. These programs include employee compensation, benefits, well-being, recognition, and comprehensive strategies for organizational performance. WorldatWork also offers various courses, certifications, and resources to help HR teams grow and succeed.

📋 Description

• Manage the end-to-end exhibitor and sponsorship fulfillment process for assigned events • Serve as the primary operational contact for exhibitors and sponsors throughout the event lifecycle • Administer the Exhibitor Resource Centre (Map Your Show), including exhibitor portals, floor plans, online listings, and sponsor deliverables • Coordinate sponsorship fulfillment, including signage, branding, digital assets, registration allotments, promotional opportunities, sponsored sessions, and lead retrieval • Collect, review, and manage exhibitor and sponsor assets for event websites, mobile apps, directories, signage, and digital platforms • Track sponsorship deliverables and provide fulfillment reporting to the Sales team • Develop exhibitor and sponsor communications • Develop and maintain exhibit floor plans • Coordinate booth assignments, move-in/move-out schedules, service kits, exhibitor registration, contractor coordination, and onsite support • Collaborate with decorators, convention centers, hotels, and other vendors on exhibit hall operations • Support exhibit hall activations, networking experiences, and traffic-driving programs • Monitor exhibitor participation and recommend improvements to exhibitor experience and event ROI • Coordinate operational logistics for signage, audio-visual, catering, staffing, security, and onsite production • Support onsite event execution, troubleshooting, sponsor management, and exhibitor services • Participate in site visits and planning meetings as needed • Assist with event registration operations and attendee support • Partner with Sales, Marketing, Creative, Content, Finance, and Operations on sponsorship deliverables, materials, and communications • Analyze sponsorship and exhibitor metrics and recommend process and customer experience improvements • Research industry trends and benchmark sponsorship and trade show best practices • Provide outstanding customer service internally and externally

🎯 Requirements

• Bachelor's degree or equivalent experience • Strong project management and organizational skills with the ability to manage multiple priorities simultaneously • Excellent written and verbal communication skills and a customer-service mindset • Advanced proficiency with Microsoft Office, particularly Excel • Ability to build collaborative relationships across multiple departments and with external partners • Willingness to travel for conferences, site visits, and other event-related activities • Five or more years of experience managing exhibits, sponsorship fulfillment, or trade show operations for conferences or large-scale events • Experience with Map Your Show or similar exhibitor management platforms • Experience with Salesforce, event registration systems, and mobile event applications • Experience working with conferences featuring 100+ exhibitors • Ability to interpret sponsorship agreements and ensure accurate fulfillment of contractual deliverables • Excellent problem-solving skills and ability to adapt quickly in a fast-paced event environment • Strong attention to detail and ability to manage multiple concurrent projects and deadlines • Ability to communicate professionally and effectively with sponsors, exhibitors, vendors, and internal stakeholders • Ability to work independently while exercising sound judgment and knowing when to escalate issues • Ability to collaborate effectively across cross-functional teams • Preferred: Certified in Exhibition Management (CEM) • Preferred knowledge of trade show and conference operations, exhibitor best practices, and sponsorship fulfillment processes • Preferred knowledge of exhibit hall operations, floor plan management, and onsite event logistics • Preferred familiarity with event budgeting, fulfillment reporting, and process documentation • Ability to identify opportunities to improve operational processes and enhance the exhibitor and sponsor experience

🏖️ Benefits

• Ongoing professional development training opportunities • Health insurance • Dental insurance • Vision insurance • Well-being benefits • Health savings account • Flexible spending account • Retirement benefits • Eligibility for an annual discretionary bonus with a target of 7.5% of base salary • Remote work option