IT Delivery Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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World Travel Holdings

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🏨 Hospitality

📦 Logistics

📣 Marketing

Hospitality • Logistics • Marketing

World Travel Holdings is a leading travel company that specializes in providing a wide range of vacation experiences, including cruises, resort vacations, and car rentals. The company offers opportunities for individuals to start a travel franchise and work from home, capitalizing on the growing demand for travel services. With a strong portfolio of partnerships with top leisure travel providers, World Travel Holdings is recognized for its commitment to creating memorable travel experiences for its customers.

📋 Description

• Lead and manage a team of business analysts, scrum masters, and project managers • Establish best practices for requirements gathering, documentation, and stakeholder engagement • Set performance expectations and ensure accountability for delivery commitments • Foster growth, ownership, accountability, and continuous improvement • Train, mentor, and support teams in Agile and Waterfall methodologies • Partner with Product, Engineering, and business stakeholders to translate strategic objectives into actionable requirements • Maintain understanding of business processes, customer journeys, technical dependencies, and the technical ecosystem • Administer Jira and champion adoption of business analysis tools, documentation repositories, and knowledge bases • Lead long-range portfolio planning, defining scope, milestones, timelines, and budgets • Establish governance structures for decision-making, escalation, and reporting • Oversee resource planning and allocation across delivery teams • Act as Program Manager across delivery tracks, managing dependencies, risks, and milestones • Provide unified program status, risks, and priorities to leadership • Ensure scope, timeline, and budget adherence • Proactively escalate issues and provide solution-oriented recommendations • Manage projects through initiation, planning, execution, monitoring and controlling, and closing • Lead Scrum Masters in Agile ceremonies and Project Managers in roadmap delivery • Oversee gathering, analysis, and development of business requirements and user stories • Develop and maintain business requirements, acceptance criteria, process flows, and system interaction diagrams • Maintain governance practices and tools, including project intake, prioritization, reporting, retrospectives, and planning • Facilitate executive workshops, steering committees, and cross-functional discovery sessions • Serve as a trusted advisor to business, operations, and technology stakeholders • Ensure alignment on program goals, success metrics, and dependencies • Translate business objectives into actionable delivery plans • Provide executive-level reporting translating Agile progress into milestone-based tracking • Identify, track, and resolve project and program risks and issues • Anticipate bottlenecks and remove blockers

🎯 Requirements

• Bachelor’s degree in Information Technology, Business, or related field required • 8+ years of relevant business analysis, project management, and project leadership experience • Minimum of 2 years as a people manager • Relevant business analysis, project management, and Agile certifications preferred, including CBAP, PMP, CSM, and CSPO • Experience working in a hybrid model combining waterfall and agile project delivery • Expertise in data flows, integrations, and cloud-based GCP and Azure architectures for front-end and back-end platforms • Advanced proficiency in SQL, Excel, Tableau, or other data analysis tools highly desirable • Experience in data modeling, database design, or software development is a plus • Intimate working knowledge of agile tools required, preferably Jira and Confluence • Understanding of Trello and Scrumwise, or demonstrated ability to implement and learn a new tool • Ability to translate complex technical details into business-friendly language • Familiarity with cruise ship operations or the travel industry is a plus • Employees must be in good standing, with no written warnings in the past six months

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Company-paid life and disability insurance • 401(k) with discretionary company match • Paid time off and holidays • Travel discounts and employee perks • Employee Assistance Program (EAP) • Professional development and learning opportunities