CRM Specialist

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WOW Remote Teams

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

WOW Remote Teams is a company that connects businesses with top-tier virtual professionals from Latin America, including virtual assistants, digital marketers, software developers, graphic designers, and more. Their services aim to help organizations save on salary expenses while providing quality talent that is bilingual and pre-vetted. With a focus on rapid hiring processes, clients can receive candidate matches within just three days, making WOW Remote Teams a cost-effective solution for scaling teams efficiently.

📋 Description

• Implement, configure, maintain, and continuously improve Go High Level. • Support the implementation and ongoing administration of Salesforce. • Manage CRM structures, customer records, pipelines, stages, user permissions, and data integrity. • Build and optimize sales funnels and customer journeys based on business and sales objectives. • Create, update, test, and improve landing pages. • Develop workflow automations for marketing, sales, customer communication, and operations. • Configure and manage API integrations connecting the CRM with WhatsApp, email platforms, calendars, payment processors, and other third party applications. • Ensure leads are properly captured, assigned, routed, tracked, and followed throughout the sales process. • Monitor CRM performance and troubleshoot technical, automation, integration, and data issues. • Build dashboards and reports for sales, marketing, operations, and executive leadership. • Track the accuracy and performance of pipelines, automations, lead routing, landing pages, and reporting processes. • Collaborate with founders, sales representatives, operations professionals, external developers, and technology vendors. • Translate operational and commercial requirements into practical CRM solutions. • Document system architecture, technical configurations, automation logic, integrations, and internal processes. • Train internal team members on CRM best practices, system updates, and newly implemented features. • Identify and recommend technology improvements that increase efficiency, automation, reliability, and scalability. • Support the implementation of new technology initiatives as the organization grows.

🎯 Requirements

• Hands on experience managing and configuring Go High Level. • Practical experience administering or implementing Salesforce. • Experience managing CRM pipelines, lead stages, user permissions, customer records, and data quality. • Strong understanding of API connections and third party system integrations. • Experience integrating communication tools such as WhatsApp and email platforms with CRM systems. • Experience building sales funnels, customer journeys, landing pages, and workflow automations. • Ability to create dashboards and accurate performance reports. • Experience troubleshooting CRM, automation, integration, and data issues. • Strong analytical and problem solving abilities. • Excellent organization and attention to detail. • Ability to manage multiple projects and stakeholders independently. • Strong written and verbal communication skills. • Fluent English and Portuguese, both spoken and written. • Availability to work part time in a fully remote environment.

🏖️ Benefits

• Part time opportunity. • 100% remote position. • Opportunity to own and influence the company’s CRM and sales technology strategy. • Direct collaboration with company leadership and key decision makers.