CRM Engineer

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WRS Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

More than just a cloud-based EHR & Practice Management software.

📋 Description

• Design, build, and optimize AI-driven marketing and sales workflows within HubSpot CRM • Develop autonomous AI agents and chains of agents to automate customer engagement, lead qualification, follow-up, and internal sales operations • Architect CRM automation that improves efficiency across the entire customer lifecycle • Analyze customer and marketing data to uncover insights that improve campaign performance and sales conversion • Collaborate with Marketing, Sales, Product, and Executive teams to implement data-driven growth strategies • Design and maintain CRM data models, integrations, and reporting dashboards • Build predictive models and AI solutions that improve lead scoring, segmentation, and customer retention • Evaluate and implement emerging AI technologies that enhance CRM capabilities • Ensure CRM data integrity, governance, and best practices • Monitor automation performance and continuously optimize AI workflows

🎯 Requirements

• Bachelor's degree or higher in Engineering, Computer Science, Data Science, or Artificial Intelligence • Formal training or certifications in Artificial Intelligence and Data Science • Expert-level experience with HubSpot CRM • Strong background in CRM architecture and workflow automation • Experience building AI agents and multi-agent systems • Knowledge of LLMs, prompt engineering, and AI orchestration frameworks • Strong data science and analytics experience • Experience creating automated marketing and sales processes • Strong understanding of customer lifecycle management • Experience with marketing attribution, campaign analytics, and lead management • Excellent SQL and data analysis skills • Strong analytical, troubleshooting, and problem-solving abilities • Ability to translate business requirements into scalable technical solutions • Preferred: Experience with Python or JavaScript • Preferred: Experience integrating APIs and third-party SaaS platforms • Preferred: Familiarity with HubSpot Operations Hub • Preferred: Experience with vector databases, Retrieval-Augmented Generation (RAG), and AI orchestration platforms • Preferred: Knowledge of sales enablement technologies • Preferred: Experience implementing AI-powered CRM solutions in healthcare or SaaS organizations • Preferred: Understanding of customer journey mapping and revenue operations (RevOps)

🏖️ Benefits

• N/A