Patient Relations Coordinator

Job not on LinkedIn

🔥 2 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WSAudiology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2019

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

WS Audiology is a global company that provides innovative hearing aids and hearing health services. Operating in over 130 countries, WS Audiology is committed to enhancing quality of life and economic opportunities by restoring the miracle of hearing to millions of people every year. The company focuses on unlocking human potential with its cutting-edge hearing solutions, aiming to be the most innovative hearing aid company worldwide. With a workforce of 12,000 employees across 45 offices, WS Audiology fosters a collaborative and inclusive workplace environment, dedicated to serving customers and professionals with accessible and convenient hearing care products.

📋 Description

• Schedule and coordinate patient appointments, including Open House events • Conduct a high volume of outbound calls, emails, and other patient communications • Provide clear and professional information to patients regarding services and appointments • Document detailed and accurate notes from patient interactions to support continuity of care • Follow established communication scripts while personalizing conversations based on patient needs • Build and maintain positive patient relationships through exceptional customer service • Collaborate with internal teams to ensure patient needs and expectations are met

🎯 Requirements

• Strong organizational skills and attention to detail • Excellent verbal and written communication skills • Ability to manage multiple tasks and work efficiently in a high-volume environment • Customer-focused mindset with a passion for helping others • Prior experience in patient relations, customer service, call center, or a similar role preferred • Accuracy and consistency in scheduling and documentation • Ability to prioritize tasks and meet deadlines • Professional communication and interpersonal skills • Adaptability in a fast-paced environment • Commitment to diversity, equity, and inclusion • Ability to perform essential job functions with or without reasonable accommodation • Ability to sit, stand, and work at a computer for extended periods

🏖️ Benefits

• Equal employment opportunities • Reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable laws