Inside Sales Representative

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🔥 4 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

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Würth MRO, Safety, & Metalworking

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1983

🤝 B2B

🛍️ eCommerce

Safety • B2B • eCommerce

Würth MRO, Safety, & Metalworking is an industrial supply and safety products distributor and e-commerce retailer offering personal protective equipment (PPE), hand and power tools, abrasives, facility maintenance items, first aid supplies, and related safety and metalworking products. Operating as part of the Würth/Northern Safety family, it serves commercial and industrial customers with corporate accounts, government contracts, and online storefront services, plus inventory and safety program solutions.

📋 Description

• Manage and Grow Book of Business • Maintain regular contact with existing clients to strengthen relationships and drive repeat business • Identify opportunities to upsell and cross-sell products or services • Track account activity and ensure customer satisfaction • Conduct cold calls and outreach to prospective customers to build a strong sales pipeline • Qualify leads and identify customer needs • Schedule meetings or demos as appropriate to advance opportunities • Serve as a primary point of contact for customer inquiries and concerns • Investigate and resolve issues in a timely and professional manner • Partner with internal teams to ensure service delivery meets customer expectations • Meet or exceed individual sales targets and KPIs • Maintain accurate records of customer interactions in CRM systems • Provide regular updates on pipeline activity and forecasts

🎯 Requirements

• Bachelor’s degree or equivalent experience preferred • 2+ years of inside sales, customer service, or account management experience • Strong communication, negotiation, and relationship-building skills • Ability to handle rejection and maintain persistence in a sales-driven environment • Proven ability to manage multiple priorities and meet deadlines • Experience with CRM systems (e.g., Salesforce, HubSpot) preferred