Senior Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on X, LLC's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of X, LLC

X, LLC

51 - 200 employees

Founded 1995

💳 Fintech

💸 Finance

Fintech • Finance

X, LLC is an early-stage venture firm that leads and syndicates seed and other early rounds, dedicating capital and hands-on expertise to a concentrated portfolio of companies. The firm’s website emphasizes "FINTECH FORWARD," notes multiple portfolio exits, and lists partners (Hannah C. and Abhi T. ) plus an LP portal—indicating a fund and limited partner structure focused on fintech investments.

📋 Description

• Manage a portfolio of named accounts as the primary point of contact and trusted advisor • Drive adoption of TriNetX within member organizations through onboarding, training, and workflow integration • Drive account retention, expansion, and upsell by identifying new use cases and aligning solutions to client needs • Build and maintain relationships with clinical, medical affairs, procurement, and other key stakeholders • Develop and execute account plans covering expansion strategy, relationship maps, and client success metrics • Coordinate with delivery, data management, and solutions teams to ensure client satisfaction and successful project outcomes • Champion customer interests internally and provide actionable product and process feedback • Track account health, renewal risks, and expansion opportunities in Salesforce CRM • Represent TriNetX at client meetings, advisory boards, and relevant industry conferences

🎯 Requirements

• Bachelor’s degree • 10+ years of experience in key account management, preferably in healthcare IT or pharmaceutical/CRO environments • Strong understanding of clinical trial processes and RWD/RWE applications • Demonstrated success in sales and account growth, with ability to negotiate and close renewals/add-ons • Exceptional communication and relationship-building skills across all organizational levels • Tech-savvy with ability to learn and apply new tools quickly • Highly organized, detail-oriented, and skilled in problem-solving • Results-driven, accountable for short- and long-term goals, and comfortable working independently and collaboratively • Strategic thinker with a proactive, growth-oriented mindset • Willingness to travel internationally (20–30%) • Experience managing accounts with real-world data, clinical trial technology, or SaaS data products (preferred) • Background in clinical research, drug development, or medical affairs within a pharmaceutical or biotech client (preferred) • Must be authorized to work in the U.S. through employment verification requirements

🏖️ Benefits

• 20%–30% domestic and international travel exposure • Equal Opportunity Employer • E-Verify participation

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