Epic Applications Analyst – ClinDoc, Case Management

Job not on LinkedIn

🔥 1 minute ago

💵 $80k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

Where this job comes from

Posted on Xtensys's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Xtensys

Xtensys

501 - 1000 employees

Founded 2023

🏥 Healthcare

🤝 B2B

💼 Consulting

Healthcare • B2B • Consulting

Xtensys is a healthcare IT services and consulting company founded by two non‑profit healthcare organizations (a health system and a payer) that helps community and provider-based healthcare organizations deploy, operate, and optimize enterprise clinical and IT systems. Xtensys offers Epic EHR implementation and support, managed IT and infrastructure services, information security (including vCISO services), integration and applications, and end‑to‑end revenue cycle management. The company emphasizes making enterprise-grade healthcare technology affordable and accessible, supports AI/ML readiness, and serves community and critical-access hospitals, ambulatory and specialty clinics, FQHCs, physician groups, and addiction/rehabilitation facilities. Xtensys operates a largely remote workforce (HQ in Ithaca, NY) and positions itself as an extension of provider teams.

📋 Description

• Provide system-level support for assigned Epic applications, including installation, configuration, maintenance, troubleshooting, and ongoing optimization • Support application builds, upgrades, implementations, testing, and validation • Investigate application issues, identify root causes, and implement sustainable solutions • Gather and translate business, clinical, and financial requirements into technical solutions • Partner with clinical, operational, financial, IT, and application teams • Provide technical guidance, education, and troubleshooting support to end users • Lead and participate in project planning, establish goals and milestones, develop work plans, and coordinate tasks • Communicate project status, risks, issues, and changes; escalate complex issues when needed • Identify opportunities to improve application functionality, processes, and team effectiveness • Participate in an on-call rotation as required

🎯 Requirements

• Bachelor’s degree in healthcare information technology or a related field preferred; equivalent relevant experience may be considered in lieu of a degree • Active Epic certification in the assigned application/module (Epic ClinDoc & Epic Case Management) required • 3+ years of experience in technology, healthcare, or a related industry • Hands-on experience supporting, configuring, building, or maintaining relevant applications • Experience with Epic application build and configuration • Ability to troubleshoot technical issues and collaborate with cross-functional teams • Ability to contribute to successful project delivery • Capability for sedentary work, including sitting for extended periods and occasionally exerting up to 10 pounds of force • Up to 25% travel, including travel for go-live implementations • Ability to work with core operational and collaboration hours aligned to Eastern Time (ET)

🏖️ Benefits

• Mission-driven work supporting health systems and patients • Autonomy and ownership of projects • Opportunities to expand skillsets and mentor others • Remote work arrangement • Professional growth and continuous development opportunities

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