Epic Applications Analyst – Orders

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🏈 Alabama, Alaska, +43 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote 🍑 Georgia – Remote

💵 $80k - $115k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Xtensys

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2023

🏥 Healthcare

🤝 B2B

💼 Consulting

Healthcare • B2B • Consulting

Xtensys is a healthcare IT services and consulting company founded by two non‑profit healthcare organizations (a health system and a payer) that helps community and provider-based healthcare organizations deploy, operate, and optimize enterprise clinical and IT systems. Xtensys offers Epic EHR implementation and support, managed IT and infrastructure services, information security (including vCISO services), integration and applications, and end‑to‑end revenue cycle management. The company emphasizes making enterprise-grade healthcare technology affordable and accessible, supports AI/ML readiness, and serves community and critical-access hospitals, ambulatory and specialty clinics, FQHCs, physician groups, and addiction/rehabilitation facilities. Xtensys operates a largely remote workforce (HQ in Ithaca, NY) and positions itself as an extension of provider teams.

📋 Description

• Provide system-level support for assigned Epic applications, including installation, configuration, maintenance, troubleshooting, and ongoing optimization • Support application builds, upgrades, implementations, testing, and validation • Investigate application issues, identify root causes, and implement sustainable solutions • Gather and translate business, clinical, and/or financial requirements into technical solutions • Collaborate with clinical, operational, financial, IT, and application teams • Provide technical guidance, education, and troubleshooting support to end users • Lead and participate in project planning, establish goals and milestones, develop work plans, and coordinate tasks • Communicate project status, risks, issues, and changes; escalate complex issues when needed • Identify opportunities to improve application functionality, processes, and team effectiveness • Participate in an on-call rotation as required • Work under the direction of the Application Manager • Promote customer service and communicate with departments to educate and train users on applications

🎯 Requirements

• Active Epic certification in the assigned application/module (Orders) • Minimum 3 years’ experience in technology and/or healthcare or related industry • Excellent verbal and written communication skills • Ability to work well in a team environment and support team goals • Ability to multi-task and complete assigned tasks independently with minimal guidance and close attention to detail • Ability to offer some guidance to other team members • Ability to analyze and troubleshoot problems and offer solutions • Comprehensive understanding of application support • Ability to gather, translate, and communicate business or clinical requirements into technical solutions for application implementation • Bachelor’s degree in healthcare information technology or a related field preferred; equivalent relevant experience may be considered in lieu of a degree • Capability for sedentary work, including sitting for extended periods and occasionally exerting up to 10 pounds of force • Ability to work during core operational and collaboration hours aligned with the Eastern Time Zone (ET) • Preferred: Active Epic certification in the assigned application/module (Epic Orders Transmittal and Bugsy)

🏖️ Benefits

• Remote work arrangement • Opportunities to expand skillset and mentor others • Professional growth opportunities • Up to 25% travel, including travel for go-live implementations

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