Strategic Client Success Manager

Job not on LinkedIn

🕒 March 19

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Ylopo

11 - 50 employees

🏠 Real Estate

Real Estate • AI • Marketing

Ylopo is a digital marketing platform specializing in AI-driven lead generation, follow-up, and database management tailored for real estate agents. The platform offers tools like AI Text + Voice, dynamic video ads, branded websites, and CRM integration to help real estate professionals generate and nurture leads efficiently. Ylopo's suite of features aims to bring buyers and sellers back to custom sites and maximize clients' success in closing deals. It also integrates seamlessly with CRMs and offers transparency on budget spending through its Mission Control dashboard.

📋 Description

• Serve as a trusted advisor to a portfolio of key customers • Provide support throughout the client’s lifecycle • Translate the strategic needs of our clients to tactical items • Understand the client’s full business model • Grow usage and adoption of the Ylopo product suite • Coordinate the involvement of other Ylopo personnel • Drive incremental business growth through client advocacy

🎯 Requirements

• 5+ years of customer success management experience • 5+ years of experience within SaaS and enterprise software • Proven track record of demonstrated ability to drive client retention, adoption, and advocacy • Experience with Salesforce preferred • Excellent organizational and project management skills to manage multiple priorities • Undergraduate degree highly preferred • Excellent communicator with strong listening skills and technical aptitude • Understanding of real estate and the real estate profession a plus, but not necessary

🏖️ Benefits

• health insurance • dental benefits • vision benefits • paid holidays • vacation • sick days • 401(k) • paid monthly parking • supportive, caring environment

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