
11 - 50 employees
🛡️ Insurance
☁️ SaaS
🤝 B2B
Insurance • SaaS • B2B
Counterpart is a company that focuses on providing management liability insurance products tailored for small business owners and insurance brokers. They offer a comprehensive range of insurance products including Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and General Liability coverage. Counterpart is recognized for its innovative approach to mitigating risks and delivering value through a user-friendly platform, supporting efficiency and effectiveness in claims management and risk assessment. The company is committed to supporting small businesses in navigating financial risks through custom insights and expert guidance. Counterpart partners with brokers to enhance client experiences and offers API integration for seamless service delivery.
🔥 4 minutes ago
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11 - 50 employees
🛡️ Insurance
☁️ SaaS
🤝 B2B
Insurance • SaaS • B2B
Counterpart is a company that focuses on providing management liability insurance products tailored for small business owners and insurance brokers. They offer a comprehensive range of insurance products including Directors & Officers Liability, Employment Practices Liability, Fiduciary Liability, and General Liability coverage. Counterpart is recognized for its innovative approach to mitigating risks and delivering value through a user-friendly platform, supporting efficiency and effectiveness in claims management and risk assessment. The company is committed to supporting small businesses in navigating financial risks through custom insights and expert guidance. Counterpart partners with brokers to enhance client experiences and offers API integration for seamless service delivery.
• Complete accurate and timely investigations into coverage, liability, and damages for assigned claims • Actively manage claims to achieve timely and cost-effective resolutions • Build and maintain relationships with policyholders, brokers, carrier partners, Risk Engineers, and other internal and external customers • Direct and monitor assignments to experts and outside counsel • Hold vendors accountable for meeting or exceeding service standards • Use the Counterpart claim system to accurately capture critical claim details and support data collection and models • Identify and escalate emerging claims trends across industries, geographies, and business segments • Provide feedback to improve claim handling processes, guidelines, and systems • Ensure interactions with insureds and brokers represent Counterpart’s brand, mission, and vision • Collaborate with Claims leadership, Data and Engineering teams, and carrier partners
• At least 7 years of professional experience • At least 3 years of experience litigating or managing dental professional liability or medical professional liability claims • Bachelor’s degree required • Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire • Ability to work independently on complex matters and collaboratively as a team player • Personal initiative and leadership skills • Time management, problem solving, and organizational skills • Experience operating in a paperless claims environment • Proficiency with Microsoft Office products, including Word and Excel • Willingness to use creative thinking and data-driven insights • Strong verbal and written communication skills • Ability to succeed in a fully remote workplace environment • Willingness to travel as necessary (approximately 10-15%) • J.D. and professional designations such as RPLU or AIC highly preferred • Familiarity with Google Docs Editors suite is a plus
• Remote work environment • Travel as necessary (approximately 10-15%) • Inclusive and welcoming workplace • Respectful, supportive, and connected work culture
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