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Technical Program Manager

Job not on LinkedIn

🔥 18 minutes ago

🌐 United States, Canada – Remote

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💵 $143.9k - $181.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

👻 Ghost score 0%

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Logo of Zapier

Zapier

501 - 1000 employees

Founded 2011

☁️ SaaS

⚡ Productivity

🤝 B2B

💰 Secondary Market on 2021-04

SaaS • Productivity • B2B

Zapier is a leading automation platform that enables users to connect and automate workflows across more than 7,000 applications. Known for its no-code approach, Zapier empowers individuals and teams to streamline tasks by creating automated processes called "Zaps," which link triggers and actions between different apps. The platform is trusted by millions of users globally, including 87% of Forbes Cloud 100 companies, offering solutions that enhance productivity and efficiency in various business functions.

📋 Description

• Establish and run the engineering operating cadence, including monthly operating reviews, planning cycles, and cross-functional decision forums • Maintain visibility into upcoming work and coordination needs • Design and manage intake for engineering initiatives • Ensure initiatives have clear goals, success metrics, responsible teams, and strategy alignment • Close the loop on initiative outcomes • Drive standardization and reduce duplication across engineering teams • Define shared templates, standards, and operating norms • Track cross-team commitments through completion • Support incident management maturity, postmortem discipline, and follow-through on action items • Steward engineering organization health and engagement through engagement and pulse surveys • Drive feedback follow-up and support calibration and performance review operations • Program-manage organizational changes and readiness for major shifts • Ensure access, provisioning, and tooling prerequisites are addressed • Run product feedback and AI tooling governance processes • Route product feedback with evidence to appropriate stakeholders • Help establish decision-making practices for autonomous AI actions against critical systems • Own and evolve the changelog and results-tracking system, Product Readiness Framework, and design operating-model support • Coordinate with engineering leadership, engineering managers, product, and design across time zones

🎯 Requirements

• Track record of running cross-functional programs end-to-end from concept through execution and close • Experience working across teams without direct authority • Comfort operating in ambiguity and fast-paced change • Technical fluency with Jira, Coda, Slack, and modern AI tools • Ability to write clear technical documentation, including architecture decision records • Experience building frameworks, intake systems, or governance models adopted beyond their original scope • Experience in or close collaboration with engineering organizations, ideally in an operations capacity • Experience with operating reviews, incident management, organizational health, or organizational change • Data comfort and ability to communicate asynchronously to different audiences • Generalist mindset and ability to learn unfamiliar domains quickly • Atlassian or Jira administration experience is a bonus • Must be authorized to work from the candidate's home location without company visa sponsorship

🏖️ Benefits

• Equity • Remote work arrangement • Inclusive, equity-focused hiring process • Reasonable accommodations for applicants with disabilities • Application status updates throughout the process, generally within seven days • No more than one application per candidate per job, with a 90-day reapplication period • AI tools may be encouraged in skills assessments • Global, all-remote work environment

Apply Now

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