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Buying & Operations Manager

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Zapp

201 - 500 employees

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes.

πŸ“‹ Description

β€’ Spot emerging US brands and products before they reach the mainstream, and decide which belong in the Zapp range. β€’ Build and own relationships with US brands and suppliers, from first outreach through to signed terms. β€’ Ideally, have an existing network of brand relationships to pull on. β€’ Negotiate cost, delivery and payment terms that protect margin and reduce risk. β€’ Own the end-to-end logistics of moving stock from the US to our UK DC: freight forwarding, warehousing, customs and import compliance, and relabelling to meet UK requirements. β€’ Stand up the processes, partners and controls that let the US supply chain scale reliably as volumes grow. β€’ Use demand data and sales trends to forecast, plan buys and manage inventory, minimising both stockouts and overstock. β€’ Ensure every product meets UK food safety, labelling and regulatory standards before it reaches the shelf. β€’ Work across Buying, Marketing, Merchandising and Operations to land a coherent customer offer.

🎯 Requirements

β€’ Experience in buying, category management or supply chain, ideally in food, grocery or FMCG. β€’ Ideally, a track record of building or running international supply chains; US-to-UK import experience (freight forwarding, customs, labelling) is a strong advantage. β€’ Commercial instinct: confident sourcing brands, negotiating terms and building supplier relationships from scratch. β€’ Strong analytical skills: comfortable using data to forecast demand, build business cases and drive decisions. β€’ High-energy self-starter who thrives in ambiguity, makes decisions with imperfect information and spots problems before they escalate. β€’ Tenacious communicator who influences internally and externally, pushes back when needed and always finds the route through. β€’ Willingness to travel throughout the US and to London when needed.

πŸ–οΈ Benefits

β€’ Competitive salary & equity package

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