Manager of Project Delivery

🕒 2 days ago

🏢🏡 New York City – Hybrid

💵 $71.8k - $110.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Zayo Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

📡 Telecommunications

🏢 Enterprise

☁️ SaaS

💰 $92.9M Grant on 2023-06

Telecommunications • Enterprise • SaaS

Zayo Group is a leading global provider of communication infrastructure services, offering a wide range of products and services including fiber & transport, network connectivity, mobile infrastructure, private networks, and various managed services like SD-WAN and security solutions. Zayo's extensive network spans over 145,000 route miles of fiber and connects over 1,500 data centers worldwide. Its services cater to various industries including education, finance, healthcare, retail, media & entertainment, and more, helping businesses achieve scalable and secure connectivity solutions. With a focus on innovation and customer success, Zayo continuously invests in network expansion and service delivery excellence.

📋 Description

• Upon contract execution, delegate new projects to team members and convey initial project analysis to ensure the PM’s have clear direction to successfully implement the scope of work for assigned projects. • Collaborate with Operational Department leads to prioritize projects based on customer requirements, revenue targets and resource availability. • Ensure all team members are effectively communicating project statuses, milestones, and customer deliverables on a routine basis. • Develop a relationship and serve as an escalation point of contact for Arium as well as Zayo Operational management. • Must have an overall view on the projects ensuring that issues are raised quickly and addressed from a technical and operational perspective. • Contribute to workflow enhancement initiatives for internal operational teams within Zayo’s systems. • Determine appropriate revenue recognition, ensure timely delivery, and monitor budgets for all assigned projects. • Collaborate with Regional teams, strong communication for process & KPI updates. • Develop and maintain working knowledge of customer contracts and customer expectations. • Measure projects performance using systems and reporting tools. • Ensure that system data is accurate, timely, and complete.

🎯 Requirements

• Bachelors Degree, Industry specific certifications • Five to seven (5-7) years equivalent telecom industry experience • Experience managing off-site teams strongly preferred • Understanding of project budgets, budget management, project controls and risk registers • Understanding of capex spend and field forecasting • Understanding of OSP/ISP construction • Understanding of customer installation, test and turn-up procedures • Ability to understand new and emerging networking technologies • Thorough understanding of project management fundamentals including requirement definition, resource scheduling, risk mitigation and change management • Demonstrate experience in managing multiple team members to deliver time-sensitive projects • Proficiency in customer relationship management with agility to adapt approach to satisfy customer’s needs • Ability to understand financial metrics and identify remedies to financial issues related to fiber deployments • Strong ability to lead a team thru goal setting, prioritization & performance measuring to achieve Zayo objectives • Strong computer skills, especially Oracle, Microsoft Office, Word, Excel, etc. • ServiceNow. • Experience using Sitetracker is a plus. • Experience presenting to management and peer audience.

🏖️ Benefits

• Excellent Health, Dental & Vision Insurance • Retirement 401(k) Savings Plan • Generous paid time off policy including paid parental leave