Solutions Delivery Manager

🕒 3 days ago

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Elliptic

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

₿ Crypto

📋 Compliance

☁️ SaaS

🔥 Funding within the last year

💰 Corporate Round - Elliptic on 2025-09

Crypto • Compliance • SaaS

Elliptic is a provider of enterprise-grade blockchain analytics and crypto compliance software that helps financial institutions, exchanges, network operators, regulators, and law enforcement detect, investigate, and manage crypto-related financial crime and regulatory risk. Its products include VASP/entity screening, wallet and transaction monitoring, cross-chain investigations, threat intelligence, stablecoin issuer and ecosystem monitoring, and data ingestion and API integrations. Elliptic also offers training and certifications to upskill compliance and forensic teams and delivers its services as configurable, scalable SaaS and API solutions for compliance, surveillance, and forensic workflows.

📋 Description

• Lead deployment and configuration of Elliptic’s compliance and blockchain analytics solutions for enterprise customers, particularly in service-led engagements, ensuring alignment between technical setup, compliance use cases, and operational requirements. • Facilitate customer onboarding and enablement sessions, ensuring stakeholders understand how to configure, interpret, and integrate Elliptic tools into their existing workflows. • Deliver tailored advisory services related to crypto transaction monitoring, blockchain risk typologies, customer risk scoring, and regulatory obligations (e.g., Travel Rule, crypto AML). • Own and manage the engagement, tracking all operational aspects to ensure delivery of scoped project milestones within agreed timelines and SLAs, while providing transparent internal and client-facing updates on progress, issues, and risks. • Collaborate with Sales, Customer Success, and Product teams to ensure a smooth handover from sales to go-live, and contribute to feedback loops for product enhancement. • Provide project coordination including agenda planning, documentation, follow-ups, and managing action items for implementation and service delivery engagements. • Contribute to the continuous improvement of delivery methodologies and playbooks by sharing client insights and lessons learned. • Stay up to date on crypto compliance trends, typologies, and regulatory changes that impact client compliance frameworks or product usage. • Support the development of internal knowledge content, FAQs, and workshop material used by the broader services and delivery teams.

🎯 Requirements

• Willing and able to work on-site with customers to support project delivery, foster collaboration, and build strong client relationships. • Operational experience and/or subject matter expertise in financial crime compliance, AML, or cryptoasset-related risk management (either in a Fintech, RegTech, Consultancy, or Financial Institution). • Hands-on experience in delivering or supporting the implementation of compliance software or related technology solutions for customers. • Ability to interact confidently with customer compliance, risk, and operational stakeholders and translate complex requirements into actionable configurations or best practices. • Project coordination instincts—a strong sense of structure, accountability, and task management. • Excellent written and verbal communication skills for both internal documentation and externally-facing deliverables. • Experience working in a fast-paced, "build-phase" product company or scale-up environment – comfortable with ambiguity and problem-solving. • A passion for crypto and blockchain technology is strongly preferred. • Familiarity with blockchain forensic tools, crypto exchanges, or travel rule solution providers is a bonus.

🏖️ Benefits

• Hybrid working: The option to work from almost anywhere for up to 90 days per year. • Remote Work Budget: $650 budget to set up your home office space. • L&D Budget: $1,000 annual Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development. • Holidays: 25 days of annual leave + 8 US Public Holidays. • Birthday Leave: An extra day off for your birthday. • Enhanced Parental Leave: We provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave. • Healthcare: Comprehensive medical, dental, and vision coverage through a range of providers (including Tufts, Kaiser, Aetna, UHC, and Blue Shield of CA) with generous premium contributions for you and your dependents. • 401k: Company match included. • Mental Health: Full access to Spill mental health support.