Zebra Zebra
2 - 10 employees
Founded 2024
💳 Fintech
🤖 Artificial Intelligence
💸 Finance
Fintech • Artificial Intelligence • Finance
Zebra Zebra is an AI-driven fintech company that builds intelligent trading tools and automated trading bots to help investors make smarter decisions, reduce risk, and protect capital in the stock market. Their products aim to empower both beginner and experienced traders with advanced technology that simplifies investing and minimizes financial losses.
Customer Success Specialist
Job not on LinkedIn
🕒 July 21
🏈 Alabama, Florida, +3 more states – Remote
💵 $78.6k - $117.8k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
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Zebra Zebra
2 - 10 employees
Founded 2024
💳 Fintech
🤖 Artificial Intelligence
💸 Finance
Fintech • Artificial Intelligence • Finance
Zebra Zebra is an AI-driven fintech company that builds intelligent trading tools and automated trading bots to help investors make smarter decisions, reduce risk, and protect capital in the stock market. Their products aim to empower both beginner and experienced traders with advanced technology that simplifies investing and minimizes financial losses.
📋 Description
• Serve as the primary post-sale point of contact for assigned customers • Drive product adoption and utilization by educating customers on features • Proactively monitor account health metrics • Manage renewal cycles for assigned accounts • Act as the 'voice of the customer' internally • Coordinate cross-functionally with Support, Professional Services, and Sales to resolve critical customer escalations.
🎯 Requirements
• Bachelor’s degree or equivalent experience • 2+ years' in a direct customer success role • Proven experience working within a channel partner model • Familiarity with customer relationship management (CRM) platforms, specifically Salesforce, and Configure, Price, Quote (CPQ) software • Strong interpersonal and communication skills
🏖️ Benefits
• healthcare • wellness • inclusion networks • continued learning and development offerings • community service days • parental leave • employee assistance program • paid time off
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