UX Research Analyst

🔥 12 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 Research Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zeiders Enterprises, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

💼 Consulting

🏥 Healthcare

🎖️ Defense

Consulting • Healthcare • Defense

Zeiders Enterprises, Inc. is a veteran-owned Department of Defense contractor that delivers human services and support programs for military members, veterans, and their families. The company provides behavioral health, career and transition services, learning and development, human performance, personal financial management, and military & family support, operating with a mission-driven culture rooted in military experience and long-term DoD partnerships.

📋 Description

• Conduct user research activities supporting a cloud-hosted enterprise digital services platform • Plan and facilitate usability testing sessions evaluating user interactions with platform features and workflows • Collect and analyze user feedback, platform usage patterns, and research data to identify usability improvements • Collaborate with the Human Centered Design Lead, product owners, and engineering teams to translate research findings into design and feature recommendations • Develop research artifacts such as user personas, journey maps, and usability reports • Support user experience evaluations of new features and enhancements during development cycles • Validate that implemented capabilities meet user needs and improve platform usability • Participate in Agile delivery activities and collaborate with cross-functional teams supporting platform improvements

🎯 Requirements

• Bachelor’s degree in Human Computer Interaction, User Experience Design, Psychology, Information Systems, Computer Science, or a related field • Five or more years of experience supporting user research, usability testing, or user experience analysis • Experience conducting usability testing sessions or collecting structured user feedback • Experience analyzing qualitative or quantitative data related to user behavior or system usage • Experience working within Agile delivery environments and collaborating with development or product teams • Strong analytical and communication skills with the ability to translate research findings into actionable recommendations • Experience supporting web-based applications or digital services platforms • Ability to successfully complete a pre-employment and government background investigation, including FBI fingerprints • U.S. Citizenship required • Valid driver's license, transportation, and auto insurance required • Ability to work both independently and as part of a team • Relevant user experience research or usability certifications are a plus

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions