Field Service Technician

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $54k - $67k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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ZEISS Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

Manufacturing • Healthcare • Biotechnology

ZEISS Group is a global technology leader specializing in optics and optoelectronics, with a rich history dating back to 1846. Headquartered in Oberkochen, Germany, ZEISS operates in four main segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology, and Consumer Markets. The company generated annual revenue of 10 billion euros and employs around 43,000 people across nearly 50 countries, including a robust network of production sites, sales and service companies, and research & development facilities. ZEISS’s specialties include binoculars, microscopy, eyeglass lenses, biomedical research, and various advanced technologies such as artificial intelligence and machine learning.

📋 Description

• Install, repair, troubleshoot, service and calibrate high-tech machines at customer locations. • Demonstrate customer service skills and knowledge with a high level of passion and dedication. • Learn new skills on high-tech CMMs (Coordinate Measuring Machines) using mechanical and electronic aptitude. • Perform necessary administrative paperwork completely and accurately. • Work independently in a high-pressure, fast-paced and innovative environment. • Travel 90–100% within the service area, including international travel as needed. • Support installation and servicing of custom equipment through process enhancements. • Interact with customers and cross-functional service groups supporting and launching ZEISS products into the field. • Aid the R&D team with engineering work related to design, build and new system testing. • Support production of systems during assembly and setup. • Perform other duties as required.

🎯 Requirements

• Minimum, High School graduate, completed GED or equivalent. • Or, Tech School, associate, or bachelor’s degree in a technical discipline such as, Electronics, Industrial Mechanics, and the like. • Or, Training and experience from a Military Technical School. • Prior experience working with hand tools and basic electrical test equipment. • Microsoft operating system knowledge is required. • Capable of unassisted physical lift of one article weighing up to 75 pounds. • Able and willing to work minimum of 50 hours per work week. Regular + OT. • Ability to work in an industrial production shop floor environment. • Valid Driver License required. • Excellent communication and customer service aptitude. • Previous experience installing and troubleshooting industrial electronics, machines, or computer systems preferred. • Previous CMM installation and troubleshooting experience preferred, however not required.

🏖️ Benefits

• Performance bonus or sales commissions • Medical • Dental • Vision • 401(k) savings plan (+ company match) • Life & AD&D • Disability Insurance • Voluntary benefits, such as Legal Plan, Home/Auto, Pet Insurance & more • 8 or more holidays annually • 10 or more PTO days accrued annually • 2 or more floating holidays • Sick days based on hours worked