Senior Staff Enterprise Integration Architect

Job not on LinkedIn

🔥 1 minute ago

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote 🤠 Texas – Remote

💵 $161k - $241k / year

⏰ Full Time

🟠 Senior

🏛️ Architect

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 29 days.

Apply Now

Find Similar Remote Jobs

Zendesk

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

💼 Consulting

📣 Marketing

📦 Logistics

💰 Grant on 2019-09

Consulting • Marketing • Logistics

Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.

📋 Description

• Lead the architecture and delivery of enterprise integration solutions across internal services, enterprise applications, and third-party SaaS environments • Design future-state integration architecture visions and communicate them verbally and through documentation • Provide delivery oversight and ensure implementations align with architectural and solution decisions • Review and approve system designs and pull requests for code quality and extensible system-level designs • Build, test, and deploy solutions for critical or high-risk work as required • Identify integration and system change risks and provide visibility and mitigation options • Formulate and execute the integration framework and enterprise action layer strategy using APIs, events, MCP, and A2A protocols • Establish reusable components, API contracts, error-handling patterns, runtime standards, and AWS-based CI/CD automation pipelines • Define and execute governance standards, controls, architecture decision records, API/MCP/event design reviews, and security frameworks for AI interactions • Evaluate, pilot, and drive adoption of MCP, A2A, agentic workflows, observability, error handling, and AI ecosystem standards • Build proofs of concept for agentic integration patterns, context graphs, and AI skills • Collaborate with application teams, data and AI streams, product owners, data engineers, enterprise architects, and business domain leads • Promote standardized integration/AI tools and protocol-driven, contextual integration • Architect end-to-end integrations across source, connectors, orchestration, transport, and target systems using domain-driven design and API-led approaches • Select solutions across Workato, Fivetran ETL, streaming, and AWS based on business and technical needs • Create high-level and low-level technical designs leveraging AWS, Workato, Fivetran, CRM, and ERP technologies • Define and enforce scalability, resiliency, availability, and performance requirements • Ensure compliance with ITGC, SOX, HIPAA, and DSCSA governance frameworks and architecture review boards • Design event-driven, REST-based, and GraphQL-based integration architectures

🎯 Requirements

• 8+ years of experience in integration architecture/engineering, integration solution development, or enterprise integrations • 10+ years of hands-on engineering experience and leadership across cloud technologies and back-end programming languages • 5+ years building and handling data pipelines/ETL with Fivetran, DBT, or similar tools • Proven experience designing API-led and event-driven architectures • AWS Certifications for development and architecture • Hands-on expertise with at least one major integration platform: Workato, MuleSoft, Boomi, or equivalent • Broad engineering skills across cloud infrastructure and application development • Deep expertise with AWS-native services including AWS Lambda, AWS Step Functions, API Gateway, EventBridge, SQS, SNS, S3, DynamoDB, and CloudWatch • Back-end programming experience with Java, Python, and NodeJS • Hands-on expertise constructing real-time data streaming architectures • Experience with modern integration paradigms such as MCP and agent-to-agent frameworks • Ability to design and build integrations between internal systems, third-party SaaS environments, and suppliers • Knowledge of CRM, Billing, Ordering, Entitlement, Usage, and Financial system integrations is advantageous • Workato platform experience, or comparable iPaaS experience, preferred • Familiarity with AI-enabled integration or intelligent automation preferred • Relevant certifications such as Workato, Salesforce, Snowflake, or architecture frameworks preferred

🏖️ Benefits

• Bonus eligibility • Benefits eligibility • Related incentives • Hybrid way of working with flexibility to work remotely for part of the week • In-person collaboration, connection, and learning at Zendesk offices • Reasonable accommodations for applicants with disabilities and disabled veterans

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume