Regional Commercial Manager – LATAM

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Zepz

501 - 1000 employees

Founded 2021

💳 Fintech

👥 B2C

💰 $165M Debt Financing - Zepz on 2025-03

Fintech • B2C

Zepz is a fintech company that operates digital remittance brands (notably WorldRemit and Sendwave) offering fast, secure, mobile-first cross-border money transfer services for consumers. The company emphasizes fair, fast and flexible payments, a world-class customer experience, and global reach — enabling app-based transfers to over 130 countries, with reported volumes of about $10 billion transferred and 50 million customer transactions in 2020 across more than 5,000 corridors. Zepz positions itself as customer-focused and growth-oriented, with hundreds of employees and multiple international offices supporting consumer remittances primarily to regions such as Africa and Asia.

📋 Description

• Own the LATAM regional P&L and commercial performance • Set the regional commercial agenda with Marketing and Business Development • Mobilise functions and remove roadblocks to achieve regional goals • Drive senior peer engagement with functional leaders and manage internal stakeholders • Translate customer and market insights into strategy and execution • Define monthly corridor targets and the investment envelope required to achieve them • Brief Marketing on regional needs and support profitable growth • Contribute to Business Development strategies for new opportunities and risk mitigation • Partner with Data Insights to generate hypotheses, interpret performance, and build or pivot strategies based on corridor analysis • Build business cases and financial models for key initiatives • Influence cross-functional prioritisation through customer-centric, impact-driven frameworks • Help define the operating playbook for this new commercial function

🎯 Requirements

• Proven track record managing a P&L in a high-growth environment; fintech, payments, or adjacent experience preferred • Data-literate and comfortable driving high-stakes conversations with Marketing, Business Development, and Insights • Ability to translate data into clear decisions • Results-driven approach comparable to a Country Manager rather than an analyst • Deep cultural or economic understanding of markets such as Dominican Republic, Mexico, Guatemala, Colombia, or other high-volume corridors is a bonus • Experience navigating licensing or compliance for international money transfers is a bonus • Experience building reporting frameworks or operating rhythms for a regional commercial team is a bonus • Fluency in a primary language within the assigned region is a significant plus • Genuine curiosity about applying AI in the work area • Practical professional experience using AI tools • Strong AI literacy, including prompting and critically evaluating AI-generated output • Awareness of ethical and responsible AI use, especially concerning sensitive data, customer experience, and compliance • Prior Claude experience is a nice-to-have, not essential

🏖️ Benefits

• Remote-first culture with flexibility to work in your employing country • Unlimited annual leave • Great healthcare benefits • Employee discounts • Tailored, location-specific perks designed to support your whole life

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