Senior Analyst, Payments

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $70.2k - $118.1k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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Logo of Zillow

Zillow

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Oversee execution of billing and payments projects • Analyze operations, identify areas for improvement, and implement enhancements across Zillow billing and payment workflows in Zuora • Expand billing and payment reporting capabilities using AI tools • Evaluate operational workflows and implement automation opportunities with business, accounting, and technical teams • Lead initiatives to optimize card and ACH acceptance performance and reduce processing costs • Manage incident response and mitigation for payment-related outages and performance degradation • Drive projects to enhance Zuora functionality and integrations with upstream customer-facing systems and downstream processing partners • Serve as primary point of contact for SOX audits and compliance reviews • Gather business requirements and design functional specifications for customized payment software capabilities • Analyze upstream ERP scenarios and deliver actionable recommendations • Review custom solutions and test results for technical, business, and regulatory compliance • Lead UAT cycles and support deployment of payment solutions • Act as Zuora Subject Matter Expert and maintain configurations

🎯 Requirements

• Bachelor's degree in Computer Science, Applied Sciences, Finance, or Accounting • 5+ years of experience in a technology company, focusing on Finance, eCommerce, Subscription, and operational support models • 5+ years in Accounting, Corporate Finance, or Billing/Payments using enterprise ERP/billing systems such as Zuora, NetSuite, or Oracle • Familiarity with PCI, NACHA, and SOX compliance, audit requirements, and controls • Strong analytical skills and advanced proficiency with Microsoft Office Suite or Google Workspace • Experience using Jira for project management • Experience using AI tools such as Databricks, Claude, ChatGPT, Gemini, and NotebookLM • Proven collaboration with technical stakeholders, including product managers, developers, and data management teams • Strong cross-functional teamwork and task prioritization skills • Exceptional business acumen, problem-solving, communication, and interpersonal skills

🏖️ Benefits

• Equity awards • Remote work from a physical location of choice within the United States • Flexible distributed-work arrangement through Cloud HQ • Equal employment opportunity and workplace accommodation support

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