Transaction Management Associate

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $25 - $40 / hour

⏰ Full Time

🟡 Mid-level

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This company has sponsored H1B visas in the past.

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Zillow

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Coordinate with Capital Markets trade desk and loan delivery teams for loan and servicing sales • Troubleshoot transaction issues and provide recommendations for operational improvement • Review closed loan files for accuracy, completeness, and alignment with investor, agency, and regulatory requirements • Escalate high-risk issues and recommend corrective actions • Reconcile investor purchase advice and compare execution relative to expectations • Monitor post-closing pipeline and key quality metrics • Identify trends, process gaps, and root causes • Partner with leaders to implement improvements that enhance efficiency and reduce defects • Monitor collateral reports, communicate with custodians, and raise collateral concerns • Interpret evolving post-closing and secondary-market guidelines and translate requirements into procedures and job aids • Serve as a primary point of contact for escalated post-closing questions, investor suspense items, and exception requests • Ensure clear, timely communication and follow-through • Report directly to the Transaction Manager, Mortgage Capital Markets • Work across functional teams to maintain controlled operational processes supporting loan placement and targeted gain-on-sale margins

🎯 Requirements

• Bachelor’s degree in Business, Finance, or a related field • 3+ years of experience in mortgage operations, with significant exposure to post-closing, funding, shipping, or secondary-market delivery • Experience reviewing closed loan files for completeness and compliance with investor or agency requirements in a high-volume environment • Strong analytical skills and attention to detail • Excellent communication and presentation skills • Ability to work effectively in a team environment to improve results • Highly proficient in MS Office applications • Ability to multi-task and excel in a fast-paced, constantly evolving, and data-driven organization

🏖️ Benefits

• Remote work from a physical location of choice with no permanent corporate office workplace • U.S. employees may live in any of the 50 United States, with limited exceptions • Flexible distributed work through Cloud HQ • Equal employment opportunity and workplace accommodation support

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