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Claims Operations Manager

Job not on LinkedIn

šŸ”„ 1 minute ago

🌽 Illinois – Remote

infoinfo

šŸ’µ $110k - $120k / year

ā° Full Time

🟠 Senior

šŸ”“ Lead

āš™ļø Operations

šŸ‘» Ghost score 0%

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Logo of ZING. Enamel Whitening. Toothpaste, but magic.

ZING. Enamel Whitening. Toothpaste, but magic.

1 - 10 employees

Founded 2023

šŸ’„ Beauty

šŸ›’ Retail

🧘 Wellness

Beauty • Retail • Wellness

ZING is a toothpaste company that specializes in enamel whitening with a unique formulation that promises to dissolve stains, repair enamel, and reduce sensitivity. Proudly made in the UK, ZING's products are vegan, cruelty-free, and 100% recyclable. Their toothpaste is designed to be enjoyable to use while providing effective dental care, with a focus on natural ingredients and sustainability.

šŸ“‹ Description

• Oversee claims production and vendor oversight for Medicare Advantage line of business • Establish, implement, and improve internal controls and department policies and procedures • Maintain knowledge of government regulations related to claims payments and recognized claims processing standards • Investigate and respond to claims inquiries from members, providers, networks, and government agencies • Ensure quality controls and analyze root causes of claim payment variations • Ensure claim support services achieve provider satisfaction and timely dispute/appeal responsiveness • Work with the Core Configuration team and vendors on claims systems • Coordinate implementation and maintenance of EDI related to claims submissions and processing status • Ensure accurate claims payments and remittance documentation • Identify trends and resolutions to reduce provider disputes • Monitor staff work for quality and efficiency • Provide training, feedback, coaching, and disciplinary action to staff when necessary • Collaborate with departments to resolve issues • Communicate problems to senior leadership • Support Medicare operations compliance with MA Plan contractual requirements and CMS regulations • Monitor day-to-day performance and provide reports to MRx Compliance • Participate in operational and compliance audits • Participate in planning and implementation of new accounts, programs, products, and services • Develop short- and long-range departmental plans and contribute to corporate and strategic plans • Participate in Corrective Action Plans (CAPs) • Assist Quality Improvement efforts in quarterly audits

šŸŽÆ Requirements

• Four (4) years minimum in a manager level role or above • Four (4) years of Medicare claims experience required • Medicare/DSNP/ACA Exchange operations experience preferred • Seven (7) years of health plan administration experience

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