Pharmacy Quality Assurance Analyst

Job not on LinkedIn

🔥 5 minutes ago

🌽 Illinois – Remote

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💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 0%

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Logo of ZING. Enamel Whitening. Toothpaste, but magic.

ZING. Enamel Whitening. Toothpaste, but magic.

1 - 10 employees

Founded 2023

💄 Beauty

🛒 Retail

🧘 Wellness

Beauty • Retail • Wellness

ZING is a toothpaste company that specializes in enamel whitening with a unique formulation that promises to dissolve stains, repair enamel, and reduce sensitivity. Proudly made in the UK, ZING's products are vegan, cruelty-free, and 100% recyclable. Their toothpaste is designed to be enjoyable to use while providing effective dental care, with a focus on natural ingredients and sustainability.

📋 Description

• Evaluate current policies and procedures against CMS/NCQA requirements; identify gaps and recommend improvements • Ensure system enhancements and implementations meet business and regulatory needs • Develop and deliver training on new CMS/NCQA requirements; administer exams as needed • Conduct internal and delegated audits; monitor pharmacy operations and recommend corrective actions • Lead recovery efforts for COB, ESRD, Hospice, PDEs, LICs, P2P, and related processes • Analyze claims and utilization data to ensure quality controls are in place • Reconcile vendor invoices and resolve member/provider issues from Salesforce cases • Support PDE management and error resolution processes • Oversee FIR and COB backend reconciliation activities • Manage monthly quality checks for marketing materials (print and web) • Perform monthly audits and exams across pharmacy units • Present recommendations to improve system and process efficiency • Coordinate audits of delegated entities and vendors • Support CMS Financial, Operational, and NCQA audits • Maintain audit samples and monitor performance metrics • Manage annual updates to policies, procedures, and training logs • Lead execution of the Pharmacy Internal Audit Plan, including FIR/Nx Rejects, PDE Monitoring, MTM, Formulary Administration, and Claims Processing • Maintain and execute Corrective Action Plans and Compliance Issues Logs • Facilitate monthly internal compliance meetings

🎯 Requirements

• Preferred: Registered Pharmacy Technician & Certification • Bachelor’s degree or 5+ years of healthcare experience • Strong analytical, mathematical, and problem-solving skills • Experience with SQL data queries and report generation is a plus • Excellent communication and interpersonal skills • Bilingual (English/Spanish) preferred • Experience with CVS Caremark PBM Reports • Business intelligence and comparative analysis • Project management and technical writing • Ability to manage high-volume workloads professionally • Strong teamwork and adaptability • Proficiency in business modeling and object-oriented analysis • Comfortable working flexible schedules (nights, weekends, holidays) • Proficient in calculating percentages, ratios, and interpreting graphs • Able to solve practical problems and interpret varied instructions

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