Solution Architect

🕒 July 29

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 27%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zinier

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $90M Series C on 2020-01

Artificial Intelligence • Enterprise • SaaS

Zinier is a company that provides a customizable, workflow-based platform to manage and optimize field service operations through generative AI. Their suite includes products like the Z Productivity Suite and Studio Z, designed to enhance scheduling, dispatching, and asset management for field technicians. Zinier leverages AI to provide real-time insights, automate routine tasks, and improve operational efficiency for industries such as telecommunications, utilities, and infrastructure. Their platform supports integrations with leading ERP, CRM, and EAM software, making it a powerful tool for enterprises looking to digitize and innovate their field operations.

📋 Description

• Partner with lead solution architects to gather and analyze business and technical requirements • Define solution scope and document processes • Facilitate workshops, customer meetings, and design sessions • Align stakeholders on solution design • Collaborate with product, development, and cross-functional teams to design scalable, customer-aligned solutions • Define and maintain technical implementation documentation, including Low-Level Designs • Evaluate, configure, and customize product features • Ensure integration and implementation best practices • Troubleshoot technical issues and propose solutions • Provide post-implementation support • Contribute insights to improve Zinier’s product roadmap and delivery methodology

🎯 Requirements

• 6–12 years of SaaS experience in professional services or client-facing roles • Proven experience in Field Service Management (required) • Background in high-growth startups with evolving product roadmaps (preferred) • Creative problem-solving skills for addressing product gaps and business challenges • Experience delivering solutions in an Agile environment • Familiarity with project management tools such as JIRA, Confluence, or equivalents • Strong technical knowledge of enterprise applications, workflows, integrations, and databases • Working knowledge of data models, JavaScript, and JSON • Exceptional communication skills in English • Ability to engage with stakeholders across diverse levels and backgrounds • High attention to detail, reliability, and follow-through • Ability to collaborate with customers and teams in other countries or continents • Ability to travel occasionally

🏖️ Benefits

• Remote-first, global team • Remote work across the United States • Occasional travel, either remotely or in-person • Opportunity to work with best-in-class technology • Opportunity to contribute to product roadmap and delivery methodology