Group Product Manager – Direct-to-consumer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $190k - $210k / year

⏰ Full Time

🟠 Senior

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Zip Co

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

🛍️ eCommerce

💸 Finance

Fintech • eCommerce • Finance

Zip Co is a global ‘Buy Now, Pay Later’ company that provides simpler and fairer payment solutions for millions of customers. With a mission to be the first payment choice everywhere and every day, Zip offers transparent, flexible, and interest-free credit to consumers and businesses. The company partners with major brands like Amazon, Best Buy, eBay, and Uber, focusing on people-centred innovation and financial empowerment.

📋 Description

• Lead the strategy and development of new direct-to-consumer financial products adjacent to Zip’s core Buy Now, Pay Later offering • Shape a coherent, customer-centered experience across Zip’s product portfolio, driving adoption, engagement, retention, and sustainable business outcomes • Manage and develop a team of one to three Product Managers • Own product vision, strategy, and multi-year roadmap for the direct-to-consumer portfolio, including core BNPL and adjacent products • Identify and validate product opportunities through customer research, behavioral data, market analysis, commercial potential, and company capabilities • Lead financial products from zero to one through thesis development, customer and use-case definition, MVP testing, launch, and iteration • Define a coherent multi-product customer experience and simplify complex financial concepts • Establish portfolio goals and success measures across acquisition, activation, adoption, engagement, retention, cross-sell, lifetime value, revenue, and customer satisfaction • Evaluate product economics and performance with Finance, Credit Risk, and Data • Balance capacity and investment across products at different lifecycle stages • Partner with Marketing, Growth, CRM, and Partnerships on positioning, go-to-market, onboarding, lifecycle engagement, cross-sell, and education • Work with Credit Risk, Compliance, Legal, Finance, Treasury, and Operations to incorporate regulatory, credit, operational, funding, and customer considerations • Partner with Engineering on platform capabilities and targeted solutions • Develop appropriate AI applications for customer experience and team productivity • Mentor Product Managers and remain a hands-on player-coach • Improve product-management practices, including goal-setting, roadmaps, decision-making, experimentation, reviews, written communication, and cross-functional operations • Communicate strategy, progress, performance, risks, and tradeoffs to teams and senior leadership

🎯 Requirements

• 10+ years of product-management experience, including meaningful experience building consumer-facing digital products • At least three years of experience directly managing, mentoring, and developing Product Managers • Experience leading direct-to-consumer financial products within consumer lending, credit, BNPL, banking, payments, earned-wage access, or another regulated financial-services category • Demonstrated record of launching new financial products from zero to one and taking products beyond launch into adoption and responsible scale • Experience leading a portfolio containing products at different lifecycle stages • Strong product judgment balancing customer value, commercial outcomes, credit performance, regulatory requirements, operational complexity, and customer trust • Expertise using quantitative analysis, customer research, usability insights, market intelligence, and competitive analysis • Experience defining and managing outcomes such as activation, conversion, adoption, engagement, retention, cross-sell, lifetime value, revenue, and unit economics • Familiarity with consumer financial product economics and risk dynamics, including utilization, delinquency, losses, repayment performance, pricing, cost-to-serve, and responsible monetization • Experience partnering with Marketing and Growth teams on go-to-market strategy, onboarding, lifecycle engagement, product-led growth, and portfolio cross-sell • Curiosity and fluency applying AI and LLM tools, with judgment for valuable, safe, and trustworthy customer-facing AI applications • Strong cross-functional communication and influence across Product Design, Engineering, Data, Marketing, Credit Risk, Compliance, Legal, Operations, Treasury, Finance, senior leadership, and external partners • Comfort operating in a fast-moving environment with ambiguity, incomplete information, and multiple concurrent priorities • Background at a high-growth direct-to-consumer fintech, financial-services organization, bank, or lending platform strongly preferred • Clear alignment with Zip’s core values • Visa sponsorship is not available for this position

🏖️ Benefits

• Flexible working culture • Incentive programs • Unlimited PTO • Generous paid parental leave • Leading family support policies • Company-sponsored 401k match • Learning and wellness subscription stipend • Beautiful Union Square office with a casual dress code • Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available • Bonus and/or commission awards may be included in total compensation

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