Program Manager – Subsidy Builds

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $105k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Ziply Fiber

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

💼 Consulting

📦 Logistics

📡 Telecommunications

💰 Corporate Round on 2022-11

Consulting • Logistics • Telecommunications

Ziply Fiber is a leading provider of fiber-optic internet services in the Pacific Northwest, offering high-speed internet plans that cater to both residential and business customers. With a focus on transparency and customer satisfaction, Ziply Fiber provides no annual contracts, no data caps, and a variety of multi-gig internet options designed for modern households and businesses. Their services include whole home WiFi, streaming TV, and phone services, making them a one-stop solution for connectivity needs.

📋 Description

• Plan and deliver fiber construction programs supported by federal, state and local subsidy funding • Lead schedule, budget, location-data, milestone, risk and compliance management • Partner with engineering, design, permitting, construction, operations, vendors, Finance and Regulatory & External Affairs • Move subsidized builds from award through customer-ready service activation and certification • Translate subsidy award commitments and build strategy into integrated work plans, prioritized actions and measurable deliverables • Provide structured updates on completed work, upcoming milestones, compliance deliverables, risks and support needed • Develop and present executive reporting on schedule performance, budget status, locations, compliance readiness, risks and recovery actions • Serve as primary FDC program owner for assigned subsidy-funded portfolios • Establish program, milestone, risk and compliance reviews; document decisions, owners, due dates and recovery plans • Support sequencing and prioritization based on funding deadlines, construction readiness, resources, vendor capacity and permitting constraints • Validate eligible locations, award assumptions, design readiness, permitting status, construction scope and serviceability requirements • Build readiness and compliance checklists for transitions between design, permitting, construction, service activation and milestone certification • Analyze forecasts against subsidy buildout commitments, ready-for-sale objectives and funding milestones; identify recovery actions • Surface high-cost, high-risk or potentially ineligible segments and coordinate alternatives • Monitor contractor and vendor performance and escalate issues affecting schedule, budget, commitments or compliance • Track program and location-level milestones across engineering, permitting, construction, service availability and funding checkpoints • Maintain visibility into bottlenecks, aging tasks, location discrepancies, certification dependencies and cross-functional risks • Coordinate blocker removal with engineering, permitting, construction, operations, vendors and Regulatory & External Affairs • Maintain governance frameworks, documentation standards, escalation paths and workflows for subsidy-funded construction programs • Support milestone certifications and location-level reporting, including USAC HUBB submissions • Maintain audit-ready documentation in SiteTracker and supporting systems, including as-builts, service availability, speed or latency evidence and certification records • Maintain and validate broadband serviceable-location data in Esri ArcGIS, IQGeo or comparable platforms; manage KMZ/KML transfers • Reconcile eligible and constructed locations against award records, FCC National Broadband Map or BEAD fabric; support challenge, true-up and correction processes • Track spend against approved budgets, funding applications and capital forecasts; identify variances and coordinate mitigation plans • Maintain milestone, WIP and risk scorecards and a live risk register for each assigned subsidy program • Monitor FCC, NTIA, USAC and state broadband office guidance • Coordinate with state broadband offices, USAC and other funding administrators • Coordinate internal readiness for audits, funding reviews and regulatory inquiries • Perform other duties as required to support the business and evolving organization

🎯 Requirements

• High school diploma or GED • Bachelor’s Degree in Engineering, Telecommunications, Project Management, Business Administration or a related field, or equivalent relevant experience • Minimum of five (5) to seven (7) years of telecom program or project management experience, including fiber planning, engineering, permitting or construction • Strong end-to-end understanding of the fiber build lifecycle, network readiness and subsidized buildout obligations • Knowledge of permitting processes, third-party utility coordination and federal or state broadband subsidy requirements • Experience managing complex portfolios and converting location-level, construction and compliance work queues into structured execution plans • Proven success driving accountability in cross-functional teams • Demonstrated success leading large, cross-functional telecommunications construction programs involving engineering, permitting, construction, operations, finance, vendors and regulatory stakeholders • Strong analytical skills connecting schedule, budget, GIS, location and compliance data to broader program outcomes • Effective communicator able to simplify complex funding, regulatory and construction requirements and influence technical, operational and cross-functional teams • Highly organized with strong attention to detail and proven ability to manage competing priorities • Proficient with Microsoft Office, Smartsheet, program tracking tools and GIS or location-management platforms • PMP or equivalent project management certification preferred • Experience with SiteTracker, Esri ArcGIS, IQGeo, KMZ/KML, address-management systems, USAC HUBB reporting or comparable funding-reporting platforms preferred • Ability to work independently and apply sound judgment and reasoning skills • Ability to multi-task and collaborate effectively with other personnel to meet deadlines • Strong verbal and written communication, attention to detail, and organizational skills • Ability to work within critical deadlines • Ability to adjust to rapidly changing priorities and schedules • Ability to provide excellent customer service • Applicants must be currently authorized to work in the US for any employer; sponsorship is not available • Must satisfy pre-employment background check requirements; pre-employment drug screening may be required • Ability to meet physical requirements including occasional lifting or moving up to 25 pounds and prolonged periods of sitting, walking, standing, bending or stooping

🏖️ Benefits

• Medical, dental, and vision coverage • 401k • Flexible spending account • Paid sick leave and paid time off • Parental leave • Target annual bonus • Quarterly performance bonus • Training • Career growth and education reimbursement programs