Field Service Specialist

🔥 3 minutes ago

🌴 South Carolina – Remote

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⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Zoetis

Zoetis

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Manage the Hatchery Inovo Process for Zoetis in an assigned territory of 3–5 hatcheries • Perform scheduled preventive maintenance on assigned Biodevices • Provide electrical/mechanical support and perform emergency repairs at customer locations • Understand and follow electrical schematics • Participate in territory after-hours support and repairs • Serve as Zoetis Field Service Technician responsible for communication with assigned hatcheries • Complete reporting forms and procedures, including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle, and equipment maintenance • Manage the Zoetis Operator Training Program for 25+ customer employees • Facilitate vaccine and sanitation preparation for all Zoetis Devices • Support and conduct the Zoetis Process Evaluation Program • Collect and report important information in the Zoetis FieldAware System • Follow all safety and precautionary procedures • Communicate regularly with the supervisor • Perform other duties as assigned

🎯 Requirements

• Associate degree in Electro/Mechanical Systems or related curriculum and/or bachelor’s degree in poultry science or related field from an accredited institution • Experience may be considered in lieu of educational requirement • Normally requires 1–5 years of related experience • Bilingual (English/Spanish) preferred • Proven mechanical aptitude • Proficient organizational skills • Strong critical thinking, problem-solving, judgment, and initiative • Effective communication skills to interact directly with multiple levels of customer management • Basic computer skills using Word, Excel, and Outlook • Ability to participate in territory after-hours support and repairs • Ability to work unsocial hours, including weeknights, weekends, and holidays • Ability to lift more than 25 pounds • Periodic overnight travel • Must possess or obtain authorization to work in the US for Zoetis

🏖️ Benefits

• Full-time regular employment • Periodic overnight travel required as part of the role • Zoetis offers reasonable accommodations for individuals with disabilities

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