Field Service Specialist

🔥 12 hours ago

⚔️ Virginia – Remote

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💵 $130k - $140k / year

⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

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Logo of Zoetis

Zoetis

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Manage the Hatchery Inovo Process for Zoetis through execution of Best-in-Class Customer Service Programs • Perform preventive maintenance on electrical/mechanical equipment in poultry hatcheries • Perform emergency repairs at customer locations as needed • Perform scheduled Preventive Maintenance on all assigned Biodevices • Provide electrical/mechanical support and perform emergency repairs • Understand and follow Electrical Schematics • Participate in Territory After Hours Support and Repairs • Communicate with assigned hatcheries • Complete relevant reporting forms and procedures, including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle, and equipment maintenance • Manage the Hatchery Inovo Process for 3–5 hatcheries in an assigned territory • Manage the Zoetis Operator Training Program for 25+ customer employees • Facilitate vaccine and sanitation preparation for all Zoetis Devices • Support and conduct the Zoetis Process Evaluation Program • Collect and report important information within the Zoetis FieldAware System • Follow all safety/precautionary procedures • Maintain regular communication with supervisor • Perform other duties as assigned

🎯 Requirements

• Associates degree in Electro/Mechanical Systems or related curriculum and/or a bachelor’s degree in poultry science or related field from an accredited institution • Experience may be considered in lieu of educational requirement • Normally requires 1 - 5 years of related experience • Bilingual (English/Spanish) preferred • Proven Mechanical Aptitude • Proficient organizational skills • Self-motivator and self-starter • Strong critical thinking problem solving, judgment, and initiative • Effective communication skills are necessary to interact directly with multiple levels of customer management • Basic computer skills using Word / Excel / and Outlook • Available for unsocial work hours due to On-Call work beyond 40-hour work week • Lift more than 25 pounds • Periodic Overnight Travel Required • All applicants must possess or obtain authorization to work in the US for Zoetis

🏖️ Benefits

• Short-term incentive compensation • Long-term incentives • Healthcare and insurance benefits beginning on day one • 401K plan with a match and profit-sharing contribution from Zoetis • 4 weeks of vacation

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