Veterinary Services Manager, Cattle & Equine

🕒 July 17

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Zoetis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Assist veterinary practices with case discussion and product inquiries • Investigate, document, and facilitate resolution of product inquiries, complaints and suspected adverse events to meet regulatory requirements and to optimize customer satisfaction • Provide medical and scientific information to develop and sustain a highly competent business team and to ensure well-informed customers • Support the sales team through consultation and customer education, including account planning and execution • Manage, document and track customer support initiatives such as the Quality Medicine Program, Immune Support Guarantee, etc • Liaise with opinion leaders, key influencers, and academics to exchange information and cultivate external resources for Zoetis • Attend select veterinary and professional organization meetings and seminars to develop and enhance personal and Zoetis Veterinary Operations expertise • Contribute to the Veterinary Operations team to ensure consensus on scientific and medical topics to meet business objectives

🎯 Requirements

• Doctor of Veterinary Medicine • Current General Practice full licensure within British Columbia, Alberta, Saskatchewan or Manitoba • 5 years of relevant clinical experience with a focus on cattle & equine • Ability to interpret scientific and medical information • Effective technical writing, public speaking and communication skills • Strong leadership and relationship-building skills • Ability to work in a team environment and independently • Excellent judgement in conflict management and negotiation • Planning and organizational skills, with strong attention to detail • Bilingualism (French and English) is an asset • Ability to travel throughout Western Canada – 30%

🏖️ Benefits

• health, dental, vision and virtual care • pension plan contribution and match • personal spending account • employee assistance program • time-off policies: vacation, float, and volunteer days • short- and long-term disability insurance • eligible for short-term and long-term incentive compensation