Client Relationship Manager – ED

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🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Zotec Partners

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

💸 Finance

☁️ SaaS

Healthcare Insurance • Finance • SaaS

Zotec Partners is a healthcare technology company specializing in revenue cycle management solutions. It provides advanced data-driven technology, patient insights, and industry-leading services to optimize financial experiences for healthcare practices and patients. With a strong focus on compliance, Zotec Partners holds HITRUST, SOC-1, and PCI-DSS certifications, ensuring high standards of data security and organizational efficiency. The company aims to improve operating costs, revenue performance, and patient financial outcomes through dedicated technology advancements and unique processes. Zotec Partners has been recognized as a top place to work in healthcare and continues to innovate in providing superior healthcare financial solutions.

📋 Description

• Serve as the primary liaison with assigned clients • Work within Zotec departments to optimize Revenue Cycle Management results • Work proactively with clients to shape RCM goals and expectations • Provide reimbursement analysis and management reporting • Advise clients of industry and regulatory trends • Inform clients of Zotec’s role in helping navigate healthcare challenges • Maintain an in-depth understanding of assigned clients’ overall business needs and RCM goals • Review and analyze RCM metrics to assess and optimize performance • Conduct client meetings to review RCM performance, practice trends • Educate client groups on the benefits, capabilities, and value proposition of Zotec • Communicate with client groups regarding open items, opportunities, and status of special projects • Maintain industry knowledge by taking advantage of internal and external education

🎯 Requirements

• Bachelor’s degree with a concentration in Business Management or Accounting; graduate level degree preferred • Minimum 3 years’ experience in a medical billing client service role, Emergency Department preferred • Basic knowledge of CPT and ICD coding, MIPS, industry trends • Ability to confidently interpret RCM data and communicate results, trends and opportunities to clients • Expertise in Microsoft Office suite of products • Excellent analytical, communication and organizational skills • Ability to facilitate meetings with groups of physicians and practice stakeholders • Ability to work in a team environment

🏖️ Benefits

• Collaborative culture • Professional growth • Holistic wellness • Community involvement