Client Relationship Manager – Urgent Care

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zotec Partners

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💸 Finance

Healthcare • Healthcare Insurance • Finance

Zotec Partners is a healthcare technology company specializing in revenue cycle management solutions. It provides advanced data-driven technology, patient insights, and industry-leading services to optimize financial experiences for healthcare practices and patients. With a strong focus on compliance, Zotec Partners holds HITRUST, SOC-1, and PCI-DSS certifications, ensuring high standards of data security and organizational efficiency. The company aims to improve operating costs, revenue performance, and patient financial outcomes through dedicated technology advancements and unique processes. Zotec Partners has been recognized as a top place to work in healthcare and continues to innovate in providing superior healthcare financial solutions.

📋 Description

• Serve as the primary liaison with assigned clients • Work within Zotec departments to optimize Revenue Cycle Management results • Work proactively with clients to shape RCM goals and expectations • Provide reimbursement analysis and management reporting • Advise clients on industry and regulatory trends impacting their practices • Explain Zotec’s role in navigating healthcare challenges through specialized processes and innovative tools • Maintain an in-depth understanding of assigned clients’ business needs and RCM goals • Review and analyze RCM metrics to assess and optimize performance • Conduct client meetings covering RCM performance, practice trends, and business or industry issues • Educate client groups on Zotec Pro’s benefits, capabilities, and value proposition • Communicate with client groups and organizational departments about open items, opportunities, and special projects • Track and communicate client satisfaction and feedback, engaging appropriate internal resources to address issues • Provide client feedback to the organization • Alert the sales team to growth opportunities and referrals from existing clients • Maintain understanding of MACRA, MIPS, and relevant specialty issues • Maintain industry knowledge through internal and external education and communicate industry developments to clients

🎯 Requirements

• Bachelor’s degree with a concentration in Business Management or Accounting • Graduate-level degree preferred • Minimum 3 years’ experience in a medical billing client service role • Urgent Care experience preferred • Basic knowledge of CPT and ICD coding, MIPS, and industry trends • Ability to interpret RCM data and communicate results, trends, and opportunities to clients • Expertise in Microsoft Office suite of products • Excellent analytical, communication, and organizational skills • Ability to facilitate meetings with groups of physicians and practice stakeholders • Ability to work in a team environment • Legally eligible to work in the United States

🏖️ Benefits

• Professional growth opportunities • Holistic wellness programs • Community involvement opportunities • Opportunity to take ownership of work and contribute ideas • Learning from experienced colleagues • Remote work arrangement

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