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Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Zulay Kitchen's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Zulay Kitchen

Zulay Kitchen

51 - 200 employees

Founded 2015

🛍️ eCommerce

🛒 Retail

👥 B2C

eCommerce • Retail • B2C

Zulay Kitchen is a consumer-focused kitchenware brand and direct-to-consumer eCommerce retailer best known for its cast iron juicers and a range of kitchen products (juicers, espresso machines, utensils, graters, knife sets, Dutch ovens, and accessories). The Shopify-based store emphasizes feature-rich, durable, manual cast iron juicers (e. g. , the #1 Best-Selling Cast Iron Juicer and a 9-in-1 Pulperizer), highlights product specifications (materials, dimensions, dishwasher-safe parts), customer trust signals (100k+ 5-star reviews, lifetime warranty, free shipping), and positions itself as a value and design-driven kitchen goods brand named after the founder's mother, Zulay.

📋 Description

• Monitor inventory levels, forecast replenishment needs, and coordinate product reorders • Identify and resolve inventory issues to prevent lost sales • Manage and update Amazon product listings, including images, descriptions, keywords, and product information • Troubleshoot listing errors, missing images, and incorrectly displayed products • Improve product visibility and ensure listings meet Amazon's requirements • Monitor Amazon account health and address policy or compliance issues • Resolve restricted, suppressed, or inactive product listings • Open and manage Amazon Seller Support cases related to listings, inventory, and account issues • Follow up consistently until issues are resolved • Investigate stranded, damaged, unavailable, or incorrectly classified inventory • Work with Amazon Support to resolve inventory discrepancies and recover inventory when possible • Identify recurring issues and help improve processes to prevent them

🎯 Requirements

• Previous hands-on experience working in the backend of Amazon Seller Central is REQUIRED • Familiarity with Amazon product listings, inventory management, and seller account operations • Understanding of Amazon FBA and fulfillment processes • Experience navigating Seller Central, troubleshooting issues, and communicating with Amazon Support • Strong organizational skills, attention to detail, and ability to manage multiple priorities • Comfortable using Excel, Google Sheets, and other business tools • Excellent communication and problem-solving skills • Experience working for an Amazon-based e-commerce brand (bonus) • Knowledge of Amazon listing optimization, product variations, and account health (bonus) • Experience with inventory forecasting and shipment coordination (bonus)

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