Selected: ✨ Product Support Specialist.
Selected: 🇺🇸 United States – Remote USA.
Selected: 🆕 Date Added.
🕒 Yesterday
Product Support Specialist implementing DealerOn’s website and agency products for automotive dealerships. Managing client cases, product training, documentation, and cross-functional implementation.
🇺🇸 United States – Remote
💵 $50.9k - $72.8k / year
💰 Private equity on 2020-02
⏰ Full Time
🟢 Junior
💝 Customer Support
👻 Ghost score 0%
🕒 2 days ago
Customer support specialist serving Angel Aligner’s orthodontic customers remotely. Managing account inquiries, pricing accuracy, technical issue resolution, and customer satisfaction.
🕒 3 days ago
Support Specialist resolving SaaS, API, and regulatory compliance inquiries for Hummingbird’s financial-crime prevention platform. Improving customer support processes and efficiency across a distributed US-based team.
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 10%
🕒 3 days ago
Customer Support Specialist providing remote Level 1 support for Managed Services clients using Electronic Health Record software. Resolving customer issues through phone, email, chat, and voicemail.
🕒 3 days ago
Customer Support Specialist managing EMX support cases for IFS, a global enterprise software company. Investigating aviation software issues and coordinating resolution with technical teams.
🌐 United States, Sri Lanka – Remote
🍂 Massachusetts – Remote
💰 Secondary Market on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 11%
🕒 3 days ago
Software Support Specialist handling Tier 1–2 support for Rithum’s commerce network clients. Resolving software issues, documenting tickets, escalating to Engineering, and mentoring support agents.
🇺🇸 United States – Remote
💵 $45k - $70k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 4 days ago
Product Specialist supporting customer conversion, retention, and hearing-aid use at Fortell, an AI hearing-aid startup. Providing technical support, troubleshooting, and weekend West Coast coverage.
🗽 New York – Remote
💵 $60k - $75k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🪄 Product Specialist
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 4 days ago
XRS Product Specialist supporting Carestream’s medical imaging systems sales across the southeastern United States. Providing technical expertise, customer consulting, training, competitive analysis, and deal support.
🐊 Florida, North Carolina, +1 more states – Remote
💵 $100k - $103k / year
💰 $2.4G Debt Financing on 2013-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
🪄 Product Specialist
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 5 days ago
Product Support Specialist supporting Mindex’s K-12 education software suite. Troubleshooting application, server, and database issues while guiding school districts through SPED, AIS, and Medicaid workflows.
🗽 New York – Remote
💵 $52k - $72k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 September 26
Customer Support Specialist supporting clients using Infinity’s alternative-lending software. Resolving technical issues, training users, and improving support for customers across the US and Canada.
🌐 Canada, United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 September 26
Customer Support Specialist supporting clients using Infinity Software’s customizable alternative-lending platform. Troubleshooting issues, guiding users, and improving customer support across the United States and Canada.
🌐 United States, Canada – Remote
🐊 Florida – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 10%
🕒 September 26
Customer Support Specialist supporting clients using alternative-lending software across the US and Canada. Troubleshooting technical issues, guiding users, and improving customer support workflows remotely.
🌐 Canada, United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 September 26
Customer Support Specialist supporting lending institutions using Infinity’s customizable loan-management platform. Troubleshooting client issues, guiding users, and improving support processes remotely.
🌐 United States, Canada – Remote
🐊 Florida – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 10%
🕒 September 25
Product Support Engineer troubleshooting complex security and network issues for Zscaler’s enterprise customers. Partnering with Engineering and mentoring support engineers on advanced case resolution.
🇺🇸 United States – Remote
💵 $104k - $130k / year
💰 Secondary Market on 2017-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 10%
🕒 September 25
Remote CERS Support Specialist maintaining USDA cotton and tobacco electronic reporting systems. Leading HP NonStop COBOL operations, troubleshooting production applications, and supporting federal stakeholders.
🕒 September 24
Customer Support Specialist supporting property managers and residents through Second Nature’s Resident Experience Platform. Resolving service issues, managing tickets, and improving customer satisfaction.
🇺🇸 United States – Remote
💵 $53k - $56k / year
💰 $16.4M Series C on 2020-03
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 September 24
Product Support Technician troubleshooting L.B. Foster’s cloud-based asset management platform. Resolving Azure, database, and user-support issues within SLA targets.
🐊 Florida, Ohio, +3 more states – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 10%
🕒 September 23
Remote technical product support specialist assisting customers with Grainger material handling, cleaning, and security products. Providing telephone-based product selection, post-sales support, and troubleshooting.
🌽 Illinois – Remote
💵 $24 - $37 / hour
⏰ Full Time
🟠 Senior
🔴 Lead
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 September 23
Product Support Associate coordinating administrative, financial, and communications support for SAE’s industry standards and professional development programs. Remote role based in Troy, Michigan, with occasional conference travel.
🕒 September 23
Customer Support Specialist supporting German property management companies using hausverwalter.ai. Troubleshooting software issues, resolving tickets, and guiding customers remotely.
🌐 United States, Bulgaria, +6 more countries – Remote
💵 $750 - $1.5k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🗣️🇩🇪 German Required
+167 More Product Support Specialist Jobs Available!

The average salary for remote product support specialists in the US is $76,470 per year. This is based on data from 101 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Product Support Specialist (1-2 yrs) | 47 | $69,989 |
🟡 Mid-level Product Support Specialist (2-4 yrs) | 44 | $75,981 |
🟠 Senior Product Support Specialist (5-9 yrs) | 10 | $109,088 |
We analyzed 82 job listings in the last year and found it takes about 40 days for employers to close a job opening.
We reviewed 101 job postings and found the top 10 skills employers are asking for most often are:
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