🔥 8 minutes ago
Product Support Specialist supporting Mercer Advisors’ financial planning and wealth management technology ecosystem. Resolving Client Portal issues and improving user support across platforms.
🇺🇸 United States – Remote
💵 $29 - $34 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🔥 9 minutes ago
Product Support Specialist configuring healthcare integrations, file transformations, and client workflows for Rightway’s patient-care platform. Resolving operational issues and improving technical support processes.
🐊 Florida – Remote
💵 $20 - $31 / hour
💰 $100M Series C on 2021-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🔥 16 hours ago
Customer Support Specialist II serving Abbott Cancer Diagnostics providers and inside sales teams. Resolving inquiries, complaints, order issues, and cross-functional customer support needs.
🌵 Arizona, California, +1 more states – Remote
💵 $20 - $41 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🔥 22 hours ago
Product Support Representative supporting Thomson Reuters’ SafeSend tax and accounting software customers. Resolving technical inquiries through phone, email, and chat while improving customer experience.
🚗 Michigan – Remote
💵 $36.8k - $68.3k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 Yesterday
Product Support Specialist supporting customers of a global supply chain software organization. Troubleshooting issues, escalating defects, and building scalable support processes and knowledge bases.
🇺🇸 United States – Remote
💵 $80k - $85k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
👻 Ghost score 1%
🕒 Yesterday
Customer Support Specialist managing key-account tickets for Codes Health’s AI medical record retrieval platform. Meeting SLAs, resolving inquiries, and escalating technical issues.
🕒 Yesterday
Customer support specialist serving Abbott Cancer Diagnostics providers and inside sales teams. Resolving inquiries, complaints, order issues, and cross-functional customer care workflows.
🌵 Arizona, California, +1 more states – Remote
💵 $20 - $41 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 Yesterday
Policy support specialist processing insurance documents for CRC Group, a specialty wholesale insurer. Validating coverage data, issuing endorsements, and maintaining accurate policy records while meeting compliance and SLA requirements.
🌲 North Carolina – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 Yesterday
Customer Support Specialist supporting US healthcare professionals using Propelus’s CE Broker compliance software. Troubleshooting SaaS issues across chat, email, and phone while resolving high ticket volumes.
🇺🇸 United States – Remote
💵 $18 - $22 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 Yesterday
Customer Support Specialist supporting customer service, operations, billing, and training across Packard Culligan Water dealerships. Remote-based role requiring at least 50% travel to company locations.
❄️ Minnesota – Remote
💵 $50k - $60k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 Yesterday
Senior Product Support Analyst supporting Texas Education Agency’s CCMS platform. Providing application support, user acceptance testing, documentation, and training.
🕒 2 days ago
Support Operations Specialist scaling Ashby’s recruiting-software support systems and workflows. Improving data quality, tooling, automation, and operational processes for a growing customer-support organization.
🌐 United States, Canada – Remote
💵 $75k - $94k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
👻 Ghost score 21%
🕒 2 days ago
Customer Support Specialist resolving restaurant customers’ issues across email, chat, and Zoom for Hostie’s virtual concierge platform. Improving support operations through bug reporting, knowledge-base updates, and trend identification.
🇺🇸 United States – Remote
💵 $65k - $70k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 8%
🕒 2 days ago
Customer Support Specialist supporting Roadie, a UPS logistics and delivery platform. Resolving customer issues, monitoring deliveries, and coordinating across departments remotely.
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 10%
🕒 2 days ago
Product Support Specialist managing medical-surgical product trials, conversions, and implementations for Medline. Supporting healthcare customers and sales teams across a designated New York territory.
🗽 New York – Remote
💰 Private Equity Round on 2021-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 5 days ago
Customer support specialist assisting users of Vitu’s vehicle titling and registration platform. Resolving billing, account, technical, and configuration issues through phone, email, chat, and ticketing systems.
🇺🇸 United States – Remote
💵 $17 - $19 / hour
💰 Series unknown on 2015-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🕒 5 days ago
Product Support Engineer troubleshooting Wind River embedded and Linux products for Kyndryl’s mission-critical technology services. Managing customer cases, diagnostics, escalations, and reusable support knowledge.
🇺🇸 United States – Remote
💵 $63.4k - $114.1k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 5 days ago
Senior Client Support Analyst investigating complex client issues for SmarterDx’s clinical AI platform. Supporting hospitals with revenue recovery, quality improvement, and streamlined revenue cycle operations.
🇺🇸 United States – Remote
💵 $80k - $95k / year
💰 $6M Seed Round on 2022-04
⏰ Full Time
🟠 Senior
📞 Support Engineer
👻 Ghost score 20%
🕒 5 days ago
User Support Specialist resolving customer calls, account, billing, and payment issues for Array’s fintech platform. Advocating for financially stressed customers while escalating systemic issues and maintaining accurate records.
🌐 United States, Canada – Remote
💵 $60k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 1%
🗣️🇪🇸 Spanish Required
🕒 5 days ago
AlphaSense, an AI-powered market-intelligence platform, seeks a support associate for enterprise customer and product issues. Troubleshooting inquiries, guiding users, supporting incidents, and partnering with Product and Engineering.
🇺🇸 United States – Remote
💵 $65k - $81k / year
💰 Debt Financing on 2022-06
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 0%
+139 More Product Support Specialist Jobs Available!
The average salary for remote product support specialists in the US is $76,855 per year. This is based on data from 96 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Product Support Specialist (1-2 yrs) | 46 | $68,797 |
🟡 Mid-level Product Support Specialist (2-4 yrs) | 38 | $75,226 |
🟠 Senior Product Support Specialist (5-9 yrs) | 12 | $112,905 |
We analyzed 75 job listings in the last year and found it takes about 36 days for employers to close a job opening.
We reviewed 96 job postings and found the top 10 skills employers are asking for most often are:
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.