Client Engagement Manager

🕒 Março 21

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of AZX

AZX

1 - 10 funcionários

Fundada em 2024

💼 Consultoria

📦 Logística

🏗️ Construção

Consulting • Logistics • Construction

A AZX é uma empresa de capital aberto que oferece soluções de IA especificamente adaptadas para as indústrias de energia, imobiliária e cadeia de suprimentos. Elas se concentram em resolver problemas dos clientes de forma rápida, aproveitando estratégias inovadoras e desenvolvendo soluções capacitadas por IA que proporcionam resultados mensuráveis. Com uma abordagem orientada por missões, a AZX enfatiza a criação de impacto tanto na eficiência organizacional quanto na sustentabilidade ambiental.

Descrição

• Lead client engagements from initiation through delivery and post-launch support, ensuring measurable outcomes and client satisfaction • Build trust and confidence with clients by acting as a strategic partner and ensuring effective deployment of solutions • Facilitate workshops (AI perspective, initiatives, strategy) and translate outcomes into structured plans of action • Coordinate software design and implementation processes, aligning engineering, AI specialists, and client stakeholders • Establish and maintain project standards, documentation, and repeatable processes to improve efficiency • Identify risks, manage dependencies, and ensure timely delivery of milestones • Provide clear communication and reporting to both clients and internal stakeholders • Contribute to building AZX’s project management practices as we scale

🎯 Requisitos

• 5 to 10+ years of project, program, and/or product management experience leading technology initiatives with mid- to large-size customers • Domain expertise in one or more critical industries we serve (energy, utilities, real estate, logistics, climate, or infrastructure) with an understanding of their unique data, regulatory, and operational challenges • Proven track record of delivering custom-built software and data solutions (not just SaaS deployments) with measurable business impact • Hands-on experience working with or deploying AI, machine learning, or advanced analytics solutions, with the ability to translate between technical and business stakeholders • Strong technical literacy with the capability to engage deeply with engineers on topics like system architecture, APIs, data pipelines, and ML model deployment while maintaining strategic oversight • Demonstrated success managing complex, multi-stakeholder initiatives in environments of ambiguity and rapid change • Familiarity with cloud-native environments (AWS, GCP, or Azure), CI/CD pipelines, and modern software development practices • Proficiency in project management methodologies and tools (Agile, Kanban, Jira, Asana, etc.), with the judgment to adapt process to the situation • Excellent communication, facilitation, and problem-solving skills with the proven ability to distill complexity, surface risks, and drive clear decision-making • Bachelor’s degree in Business, Operations, Critical Industries (Environmental), or similar; advanced degree a plus

🏖️ Benefícios

• Competitive early-stage startup compensation (based on capabilities, experience, and location) • Bonus eligibility • Health insurance with meaningful coverage for dependents • Flexible paid time off • Equity • Fully remote culture with a cluster of teammates in Seattle • Training and learning opportunities • Be part of a fast-growing, profitable, mission-driven company with industry leading clients tackling the massive opportunity of AI transformation in critical industries

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