Clinical Resilience and Systems Preparedness Director

🕒 Outubro 23

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $68 - $118 / hora

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Carle Health

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1946

⚕️ Seguro de Saúde

🏥 Saúde

📚 Educação

Healthcare Insurance • Healthcare • Education

A Carle Health é uma provedora de serviços de saúde abrangente dedicada a gerenciar as necessidades de saúde de sua comunidade. Oferecendo uma ampla gama de serviços, desde cuidados médicos gerais até tratamentos especializados em oncologia, cardiovascular, pediatria e saúde da mulher, a Carle Health enfatiza a qualidade do atendimento ao paciente e as iniciativas de saúde comunitária. Além disso, apoia a educação e pesquisa por meio do Carle Illinois College of Medicine e participa de programas de saúde comunitária que visam melhorar o bem-estar geral.

Descrição

• Develop, lead, and sustain the organization's enterprise strategy for extended unplanned downtime of critical clinical systems and applications • Ensure clinical readiness and continuity of patient care during Epic or other critical clinical application outages • Oversee preparedness, documentation, response and recovery, and business continuity planning activities • Partner with executive leadership, clinical operations, IT, Epic, Cyber, Risk Management, Compliance, Revenue Cycle, HIM, Marketing, and Community Connect partners • Standardize downtime procedures across hospitals and ambulatory areas • Maintain paper chart packets, downtime forms, kits, and supplies across clinical areas • Oversee downtime workflows for order entry, patient identification, radiology and lab requisitions, patient flow, and other clinical processes • Conduct annual downtime drills, unit simulations, failover testing, and competency validation • Create and lead a Clinical Resilience and Preparedness governance committee • Identify clinical champions and establish a downtime Command Center structure • Establish access plans for clinical staff schedules during outages • Develop and manage recovery and data reentry procedures after systems are restored • Lead data reconciliation, EHR restoration, and documentation recovery • Collaborate with HIM and Revenue Cycle on scanning, documentation reconciliation, coding, and billing • Direct personnel functions including hiring, performance appraisal, promotions, transfers, scheduling, payroll reporting, and disciplinary actions • Monitor employee performance and communicate goals, evaluations, wage increases, and personnel actions

🎯 Requisitos

• Bachelor's Degree in a related field, Health Care Leadership, or Computer and Information Science • 5 years of related healthcare experience • 3 years of leadership experience • Experience with Epic downtime planning, recovery, and readiness • Experience with clinical downtime system preparedness • Experience developing and leading enterprise downtime drills • Experience with disaster recovery planning within a health system • Project team leadership experience • Experience leading large and complex projects and servant leadership • High customer service and service recovery skills • Exceptional communication and negotiation skills • Success working in a matrixed work environment

🏖️ Benefícios

• Comprehensive benefits package • Equal Opportunity Employer • E-Verify participation

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