Outcomes-Based Care Manager

🕒 Outubro 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $130.000 - $150.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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CentralReach

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2010

🏥 Saúde

📚 Educação

💰 Private equity em 2018-03

Healthcare • Education

Fundada para conectar tecnologia e cuidado, a CentralReach é referência em softwares e serviços para tratamento de autismo e deficiências intelectuais e de desenvolvimento (IDD). Nossa missão é capacitar crianças e adultos diagnosticados com autismo e condições relacionadas, além de apoiar os profissionais que os auxiliam, contribuindo para o desenvolvimento de seu potencial, melhorando resultados e promovendo vidas mais independentes.

Descrição

• Serve as the clinical outcomes expert for assigned customers, advising clinical directors, operations leaders, and executives on adopting outcomes-based care models • Lead outcomes-focused onboarding, implementation, and optimization engagements, including discovery sessions, workshops, and recurring business reviews • Assess customer data practices and outcomes maturity, then build practical roadmaps to close gaps • Deliver training and best-practice guidance for applying outcomes measurement in daily workflows • Apply standardized outcome measures and benchmarks across ABA and IDD service lines • Review treatment progress trends, flag at-risk caseloads, and recommend data-informed care adjustments • Help customers configure CentralReach reporting and dashboards using clinically sound outcomes methodology • Help build outcomes reports and narratives for payers, funders, and families • Advise on value-based and outcomes-linked arrangements and relevant payer quality metrics • Stay current on payer expectations, quality measures, and regulatory developments in autism and IDD care • Coach customers on responsible use of AI-enabled features for analysis, documentation, and insight generation • Share customer feedback and field insights with Product, Clinical, and Data teams to shape the roadmap • Contribute to reusable playbooks, templates, and case studies • Partner with Customer Success, Sales, Product, and Data teams • Support pre-sales and renewal conversations and represent CentralReach in webinars, conferences, and thought leadership • Report to the VP, Payor Strategy and Network Development

🎯 Requisitos

• Active BCBA certification in good standing, or an equivalent clinical credential in autism/IDD care • 4+ years of clinical experience in ABA or IDD services, including supervisory, clinical leadership, or quality-focused work • Experience advising, training, or consulting with external clients or stakeholders • Strong understanding of clinical data collection, progress monitoring, and how treatment data translates to outcomes • Ability to interpret data and communicate findings clearly to both clinical and executive audiences • Comfort with software platforms and data tools, and curiosity about applying AI to clinical and operational work • Ability to manage multiple customer engagements independently • Preferred: experience with value-based care, outcomes-based contracting, or payer quality programs • Preferred: familiarity with CentralReach or comparable practice management and EHR platforms • Preferred: background in program evaluation, quality improvement, or clinical analytics • Preferred: experience in a customer-facing role at a software or health tech company • Preferred: experience presenting at conferences or to executive audiences • Clinical credibility and sound ethical judgment • Consultative, relationship-building approach with customers • Analytical thinking and data fluency • Clear written and verbal communication, including executive presence • Cross-functional collaboration • Adaptability and a continuous-improvement mindset, including openness to AI-enabled ways of working

🏖️ Benefícios

• Competitive compensation • Comprehensive health benefits • Generous PTO • 401(k) matching • Paid parental leave • Hybrid work schedules • Career development support • Wellness programs • Opportunities to give back through CR Cares™ community engagement initiative

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