Senior Manager, Performance and Quality

Vaga não está no LinkedIn

🕒 Novembro 3

⚓ Rhode Island, South Carolina – Remoto

⚓ Rhode Island – Remote 🌴 South Carolina – Remote

💵 $67.900 - $182.549 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

👻 Score fantasma 0%

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• Aberta há 8 dias.
• As vagas desta empresa costumam ser preenchidas em 21 dias.

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CVS Health

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1963

🏥 Saúde

⚕️ Seguro de Saúde

🛒 Varejo

Healthcare • Healthcare Insurance • Retail

CVS Health é uma empresa líder de saúde nos Estados Unidos, dedicada a ampliar o acesso e a acessibilidade ao cuidado. A empresa adota uma abordagem abrangente que inclui serviços de saúde, seguro saúde e gestão de benefícios farmacêuticos (PBM). Por meio de suas subsidiárias, como Aetna e CVS Caremark, a CVS Health oferece uma variedade de serviços que promovem o bem-estar, a gestão de condições de saúde e a cobertura acessível de medicamentos prescritos. A CVS Health opera farmácias de bairro, oferece serviços de farmácia por correspondência e gerencia programas de medicamentos de especialidade, com o objetivo de tornar o cuidado com a saúde conveniente e acessível para todos. Movida pela missão de conectar pessoas a serviços essenciais de cuidado, a CVS Health está comprometida em fomentar comunidades mais saudáveis e apoiar o bem-estar de todas as pessoas.

Descrição

• Develop proposal strategies and response plans for renewals, RFPs, RFIs, client-requested program and benefit-change proposals, and contract amendments • Manage end-to-end development and submission of proposals and formal client responses • Partner with account, executive, Finance, Legal, Clinical, and Operations leadership to define key messages and validate pricing, performance guarantees, and contract commitments • Write client-ready narratives and executive communications and represent the team in client meetings • Lead project management for implementations and account changes, including new programs, vendor transitions, and benefit or system changes • Build and manage project plans with timelines, milestones, owners, and dependencies • Research client needs, program developments, and market and competitive trends • Implement standardized templates, content libraries, style guides, and quality checklists, and train contributors • Support contract negotiations by coordinating redlines, negotiating items, and documenting decisions and approvers • Own the audit request log and coordinate audit intake, scoping, ownership, and evidence production • Perform quality reviews of audit responses and evidence packages and coordinate secure submission and retention • Maintain corrective action plans for contract breaches and lead responses to formal client CAP processes • Track audit findings, management responses, fixes, and closeout against contract timelines • Report recurring performance and quality themes to leadership

🎯 Requisitos

• 7+ years of work experience • Experience managing end-to-end proposal or RFP responses for complex healthcare or PBM clients • Experience planning, executing, and delivering across concurrent deadlines and owners • Proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and proposal content-management tools • PBM, health plan, or government program experience, including implementations or vendor transitions • Experience coordinating audits, regulatory requests, or evidence-based client reviews • Experience validating pricing, performance guarantee, or contract commitments in proposals • Proposal management or project management certification • Bachelor’s degree or equivalent experience • Ideal candidate will live in the Eastern Time Zone

🏖️ Benefícios

• CVS Health bonus, commission or short-term incentive program • Award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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