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Partnership Success Manager

🕒 Setembro 16

🏄 California – Remoto

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💵 $110.000 - $180.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Finix, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 16

Ainda aberta no site da Finix. Verificada 9 horas atrás.

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Finix

51 - 200 funcionários

Fundada em 2015

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A Finix é uma processadora de pagamentos que facilita para plataformas de software, marketplaces e empresas de todos os tamanhos aceitarem pagamentos e enviarem dinheiro, enquanto maximizam a receita e reduzem os custos. A Finix é confiada tanto por startups quanto por empresas de capital aberto para construir e escalar sua infraestrutura de pagamentos. Com sede em San Francisco, a Finix é uma empresa privada com financiamento da American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Lightspeed Venture Partners, Sequoia Capital, Visa, entre outros.

Descrição

• Own the post-close partner relationship, serving as the primary point of contact for partners once agreements are signed • Drive SAO generation by actively working with partners to identify, qualify, and route new merchant leads into Finix's sales pipeline • Onboard and enable new partners, including training, resource sharing, and getting partners to first opportunity as quickly as possible • Manage day-to-day partner operations and administrative tasks, including tracking referrals, maintaining partner records, and ensuring data accuracy across systems • Monitor partner health and performance, proactively identifying at-risk or underperforming partners and building plans to re-engage them • Collaborate cross-functionally with Sales to ensure partner-sourced leads are followed up on and progressing through pipeline • Support partners with ongoing enablement, including marketing collateral, co-selling support, and answers to product or process questions • Track and report on partner performance metrics, including SAO volume, pipeline contribution, and sourced revenue by partner • Build and refine repeatable processes for partner onboarding, enablement, and ongoing success as the program scales

🎯 Requisitos

• 3+ years of experience in partner management, customer success, account management, or a related relationship-management role, ideally at a high-growth SaaS or payments company • Track record of managing a portfolio of relationships and driving measurable outcomes (pipeline, revenue, retention, or engagement) • Strong organizational skills and attention to detail, with the ability to juggle many partners and tasks simultaneously • Excellent communication and relationship-building skills across both internal teams and external partners • Comfort with operational and administrative work, including CRM hygiene, reporting, and process management • A proactive, solutions-oriented mindset and the ability to operate in a fast-changing, zero-to-one environment • Experience with CRM and partner tools (Salesforce, HubSpot, PRM platforms, etc.) • Previous experience in payments or FinTech a plus

🏖️ Benefícios

• Equity • Benefits

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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