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Service Director

🔥 15 horas atrás

🏄 California, Nevada, +1 estados a mais – Remoto

infoinfo

💵 $108.000 - $162.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da GE HealthCare, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship 15 horas atrás

Ainda aberta no site da GE HealthCare. Verificada 23 minutos atrás.

Logo of GE HealthCare

GE HealthCare

10.000+ funcionários

Fundada em 1892

🏥 Saúde

💊 Farmacêutico

Healthcare • Medical Technology • Pharmaceuticals

A GE HealthCare é líder em cuidado de precisão, dedicada a oferecer tecnologias inovadoras e soluções integradas que elevam a qualidade dos serviços de saúde. Como empresa independente, tem foco em diagnóstico por imagem, ultrassom e TI em saúde, capacitando profissionais de saúde e melhorando os desfechos dos pacientes por meio de tecnologias médicas avançadas e soluções de cuidado personalizado. Com investimento significativo em pesquisa e desenvolvimento (P&D), a GE HealthCare busca transformar a área da saúde, tornando os hospitais mais eficientes e as terapias mais precisas.

Descrição

• Implement the service strategy within the California Valley (CA-99 corridor) and Northern Nevada market • Drive operational and commercial business objectives by leading and coaching Field Engineers • Partner with the Market Service Vice President, local commercial account community, and peer management staff • Execute business growth initiatives and drive customer satisfaction • Serve as the point of contact for critical local customer service and support issues • Build strong internal and external relationships to improve customer outcomes, market and order visibility, market share, and profitability • Act as the single customer point of contact for timely resolution of support concerns • Maintain knowledge of assigned regions, coverage areas, product lines, and equipment installations • Establish ongoing technical and business support for assigned customers • Hire, develop, and manage team talent, including staffing and performance development • Lead small projects and help colleagues and team members reach consensus

🎯 Requisitos

• Bachelor’s degree from an accredited university or college, or a high school diploma/GED with at least 4 years of related experience • 5+ years of experience leading teams • Demonstrated ability to coach and mentor team members • Demonstrated verbal and written communication skills • Ability to analyze and resolve problems • Demonstrated ability to lead programs/projects • Ability to document, plan, market, and execute programs • Proven experience managing customer relationships • Ability to understand customer issues and drive technical or business resolution • Must live or be willing to relocate to the Greater Portland area • Must be willing to travel 2–3 days in the field (40–50% travel) • Prior experience managing a Field Service team in equipment maintenance preferred • Prior field sales or field service experience preferred • Ability to work legally in the United States; employment visa sponsorship is not provided • Successful completion of a drug screen as applicable

🏖️ Benefícios

• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI) • Medical, dental, and vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development • Relocation assistance • Competitive compensation • Drug screen as applicable • Potential coverage of customer vaccination mandates

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