Director, Analytics, Client Success

Vaga não está no LinkedIn

🕒 Setembro 25

⛰️ Colorado, Illinois, +2 estados a mais – Remoto

⛰️ Colorado – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🤠 Texas – Remote

💵 $138.000 - $170.000 / ano

⏰ Tempo Integral

🔴 Especialista

🏆 Sucesso do Cliente

👻 Score fantasma 32%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Jones Lang LaSalle Americas, Inc.

SiteLinkedInTodas as Vagas

10.000+ funcionários

🏠 Imobiliário

🤝 B2B

💼 Consultoria

Real Estate • B2B • Consulting

Prestamos serviços imobiliários comerciais para empresas e investidores em todo o mundo, ajudando a reduzir custos, aumentar a produtividade e melhorar a sustentabilidade.

Descrição

• Own the end-to-end success of client relationships on the Azara analytics and insights platform • Manage technical project planning, management, and execution during onboarding and delivery • Manage solution deployment in cooperation with analysts, implementation specialists, engineers, and testers • Manage and report delivery risks and issues • Manage user acceptance testing and release plans • Manage communications with stakeholders, business transition teams, and business and IT management • Oversee application configuration and support while liaising with cross-functional teams in a matrix environment • Advise and enable clients on Azara platform capabilities and evolving business needs • Monitor platform usage and adoption trends, identify at-risk or under-utilizing users, and drive enablement plans • Build and present value realization cases, demonstrate ROI, and identify use-case expansion opportunities • Maintain knowledge of product features and proactively enable clients on new capabilities • Ensure positive account and client sentiment throughout the relationship lifecycle • Support BAU processes and identify continuous improvement opportunities in analytics • Capture client feedback and enhancement requests for product and engineering teams

🎯 Requisitos

• Proven ability to navigate a large matrix organization • Self-motivated, able to set priorities and work autonomously • Customer service focus • Consultative/advisory skill set — ability to translate platform data and capability into client value realization • IT project management with a concentration on software delivery management • Demonstrated expertise in CRE applications • Cross-functional team coordination • Excellent attention to detail • Experience driving product adoption, client enablement, or usage growth in a SaaS/analytics context • Knowledge of real estate industry preferred • Candidates must be authorized to work in the United States without sponsorship • No visa sponsorship provided

🏖️ Benefícios

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health

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