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Client Success Analyst

🕒 Outubro 29

🌵 Arizona, California, +18 estados a mais – Remoto

infoinfo

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da JobGet, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 29

Ainda aberta no site da JobGet. Verificada 2 horas atrás.

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JobGet

51 - 200 funcionários

Fundada em 2019

🎯 Recrutamento

🏪 Marketplace

👥 RH Tech

Recruitment • Marketplace • HR Tech

JobGet é o marketplace e rede social de empregos de referência para o Trabalhador do Dia a Dia. É um aplicativo em rápido crescimento que conecta candidatos a empregos na indústria de serviços (restaurantes, alimentação, varejo, hospitalidade, saúde, armazém, transporte, atendimento ao cliente e mais) com empregadores, utilizando correspondência baseada em habilidades para destacar candidatos locais e com alta intenção. JobGet simplifica e acelera a contratação ao aprender sobre os candidatos e ampliar o pool de candidatos dos empregadores além dos sites de emprego tradicionais.

Descrição

• Support and grow Agency Clients in partnership with Agency Account Executives • Act as a liaison between Agencies and internal departments • Maintain accurate data on existing accounts • Analyze and interpret data from multiple sources • Interpret complex business and technical scenarios • Collaborate and communicate with stakeholders about account performance, data, KPIs, and trends • Review accounts daily and coordinate with Trading to optimize campaigns • Analyze performance to determine sales motions or trading strategy adjustments needed for growth • Communicate findings proactively and effectively • Present clients with performance insights, recommendations, and growth strategies • Present issues and opportunities internally to drive continuous improvement • Prepare content for scheduled client meetings at least 24 hours in advance • Support Account Executives with data requests and actions to facilitate deals and grow accounts • Respond to Agency and internal account inquiries • Create positive onboarding experiences for Agencies and new campaigns • Cultivate strong Agency relationships • Identify and pursue upsell opportunities • Collaborate with Agencies and internal sales, engineering, and marketing teams • Clearly articulate JobGet’s value proposition and educate clients on its platform • Submit weekly forecasts, pipeline updates, funnel analysis, and business plans with Account Executives • Perform additional duties as assigned

🎯 Requisitos

• Experience supporting recruitment marketing agencies in a sales or customer success capacity, or experience working at an agency • Background in talent acquisition or deep understanding of how talent acquisition teams think and buy • Understanding of pay-for-performance models, including PPC, CPA, and CPM structures • Strong analytical skills • Experience using Excel, AI, and multiple business intelligence tools • Excellent written and verbal communication skills • Strong project management skills • Ability to thrive in a fast-paced startup environment • Ability to use HubSpot, Excel, Looker, Claude, and Google Workspace products with minimal guidance • Ability to prioritize work and manage conflicting priorities • Experience in the Talent Acquisition Tech Industry • Pay-for-performance media experience

🏖️ Benefícios

• Purpose-driven organization • Flexible time off • Remote-first work arrangement • Flexible work hours • Medical, dental & vision plans • 401k plan • Parental leave • Employee stock options

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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